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HP Customer Support - Knowledge Base

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HP Deskjet 6830 and 6840 Series Printers - Removing and Installing Print Cartridges

Step 1 - Open the printer

  1. Make sure the printer is turned on. Press the Power button if it is not lit.
    Figure : Make sure the printer is on
  2. Open the printer cover, then wait until the print cartridge cradle is idle and silent.
Figure : Opening the printer

Cartridge replacement animation

Click the play button above () to see an animation on how to replace print cartridges, or continue to the sections below for detailed instructions.

Step 2 - Remove old cartridges

  1. Press down lightly on top of the cartridge latch.
  2. Pull out the bottom of the latch to unhook it.
  3. Slide the cartridge out.
    Figure : Open the cartridge latch
    Figure : Slide the cartridge out

Step three: Use a cartridge protector

If you are temporarily removing a working cartridge (for instance, removing a Black cartridge in order to install a Photo cartridge), put it in a cartridge protector. Cartridge protectors come with Photo cartridges.
Figure : Insert a cartridge into a cartridge protector
Figure : To remove, press down on the latch

Step 4 - Make sure the new cartridges are compatible

Purchase replacement cartridges and other supplies from the HP Store or local retailers.

Step 5 - Install the new cartridges

  1. If you are installing a new print cartridge, remove the protective tape.
      caution:
    Do not attempt to remove the copper strip.
    Figure : Remove the protective tape
      caution:
    After the tape is removed, do not touch the copper contacts or the ink nozzles.
      Figure : Contacts and nozzles
    1. Contacts
    2. Nozzles
  2. Hold the print cartridge so the nozzles are down and the contacts face toward the printer, then slide the cartridge into the carriage.
    • Cartridges marked with a triangle go into the left carriage slot.
    • Cartridges marked with a square or pentagon go into the right carriage slot.
    Figure : Put each cartridge into the proper slot
  3. Push down on the print cartridge latch until it snaps closed.
    Figure : Slide the print cartridge in
    Figure : Close the latch
  4. Close the printer cover.

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Country/Region: Flag Malaysia

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