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HP PSC 2400 and 2500 Series - Error Message: Insert [Color/Black or Photo] Cartridge in [Left/Right] Stall

Problem
One of the following error messages appears on the color graphics display after you insert a cartridge:
  • Insert Color Cartridge in Left Stall
  • Insert Black or Photo Cartridge in Right Stall
Solution
  1. Remove the cartridge indicated in the error message. Click here to see how to remove and install cartridges.
  2. Inspect the cartridge. If the cartridge is new, make sure the protective tape covering the nozzles has been removed.
  3. Reinsert the cartridge into the printer.
  4. If the error still occurs, clean the contacts. Click here to see how.

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Country: Flag Malaysia

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