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Soporte al cliente de HP: base de conocimientos

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  • Información
    Bienvenidos clientes de impresoras Samsung.

    ¿Necesita soporte para su impresora Samsung? HP está aqui para ayudarle! Más información

    Información
    Más información sobre cómo actualizar a Windows 11

    Guía de actualización a Windows 11

    Información

    Arregle y solucione problemas de actualización de Windows 10 en una Computadora o Impresora HP. Haga clic aquí

    Información

    ¿Problemas de audio o sonido? ¡Pruebe nuestro automatizado HP Audio check!

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Samsung Laser Printers - On Line LED Is Blinking Red

If a corresponding LED is solid red, along with a blinking red status light, check the following:
  • A small amount of toner might remain in the toner cartridge.
  • A minor error might have occurred.
Try the following to resolve:
  1. Remove and shake the toner cartridge to redistribute the toner.
    It is recommended to replace the toner cartridge.
  2. To determine an error code refer to Easy Printer Manager.
    nota:
    If the printer is connected to a network, the error can also be viewed in SyncThru Web Service.
To view the status of the printer in Easy Printer Manager:
  1. Open Easy Printer Manager. If not already downloaded, go to https://support.hp.com/us-en/drivers Software and Driver Downloads and enter the printer model into the search text box to download the latest driver.
    Figura : Easy Printer Manager
  2. Under Printer Information, beside Status, the error message or status of the printer is displayed.
    Figura : Easy Printer Manager - Status: Information
  3. If an error is displayed, return to Error Messages and Status LEDs and navigate to the appropriate error article.

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País/región: Flag México

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