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Bienvenido(a) al Centro de Soporte al cliente HP - Software y controladores
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- Asegúrese de que la ortografía y los espacios son correctos - Ejemplos: "atasco de papel"
- Utilice el nombre del modelo de producto: - Ejemplos: laserjet pro p1102, DeskJet 2130
- Para productos HP, introduzca un número de serie o producto. - Ejemplos: HU265BM18V, LG534UA
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hp-software-driver-metadata-portlet

- ${title}
HP Notebook System BIOS Update
Al efectuar la descarga, se compromete a aceptar los términos de uso de HP. Acuerdo de Licencia de Software HP
HP recomienda descargar y revisar los archivos README/Notas de la versión antes de instalar los controladores, el software y el firmware.
Estos archivos asociados van con el software de arriba.No necesitarán ser instalados y requerirán la descarga de cada archivo necesario.
Tome nota de que: El software instalable aparece arriba y debe ser descargado por separado.
Nombre del archivo | |
---|---|
Recomendado Release Notes |
- Addresses security vulnerabilities CVE-2020-8672.
2. Double-click the downloaded file and follow the on-screen instructions.
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the system resumes from hibernation much slower than expected when the system is connected to an NVMe drive and is running a legacy operating system.
- Fixes an issue which causes the system to be corrupted after TXT (Trusted Execution Technology) is enabled by the BCU (BIOS Configuration Utility) on a system that does not support TXT.
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the system cannot exit MEBx (F6) by pressing the Y or N key when the language is set to Russian/Deutsch in the F10 setup.
- Fixes an issue where the system is not able to unseal if Bitlocker is enabled and PCR banks are switched from SHA-1 to SHA-256.
- Fixes an issue where the system powers on slower than expected when an NVIDIA GeForce RTX 2070/2080 Graphics card is installed on the system.
- Enhancement to address security vulnerabilities CVE-2019-0124.
- Enhancement to address security vulnerabilities CVE-2019-0123, CVE-2019-0117, CVE-2019-11135, CVE-2019-11139.
- Enhancement to address security vulnerabilities CVE-2019-0185, CVE-2019-0154. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 12, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@87882fd], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Nov 12 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/108/col66827-ob-241217-2-ob-241217-2_sp99972_releasedoc.html, fileName=sp99972_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.42 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99026.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue which causes the system to display a black screen when the system is powered on when Active Management Technology (AMT) is disabled and Trusted Execution Technology (TXT) is enabled in the F10 setup interface.
- Fixes an issue where the Automatic DriveLock password does not follow the BIOS Administrator password when the hard drive (HDD) is moved to another unit.
- Locks the power button function from being used during the Trusted Platform Module (TPM) firmware update process to prevent firmware corruption.
- Enhancement to address security vulnerabilities CVE-2018-12126, CVE-2018-12127, CVE-2018-12130.
- Enhancement to address security vulnerabilities CVE-2018-6622. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=May 14, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@f7acb5be], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue May 14 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/867/col66827-ob-229302-2-ob-229302-2_sp95988_releasedoc.html, fileName=sp95988_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.38 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94927.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where a BIOS update initiated by Windows Update does not install after input the incorrect Admin password is initially input followed by the correct password.
- Fixes an intermittent issue where a system that is connected to a network and has LAN/WLAN auto switch enabled stops functioning (hangs) when the system is booted to the BIOS setup (F10).
- Fixes an issue where the system cannot enter the Startup menu when the system is restarted to the firmware UI.
- Fixes an issue where the function keys stop functioning during the POST after the system is deployed via SCCM.
- Fixes an issue where no bootable device is initially found after the bootable drives are swapped.
- Fixes an issue where Windows 7 does not install successfully after Secure Erase is run on a Toshiba SSD KBG30ZMV256G.
- Enhancement to address security vulnerabilities. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Feb 25, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@b3176f1e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Feb 25 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/613/col66827-ob-225714-2-ob-225714-2_sp94927_releasedoc.html, fileName=sp94927_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.33 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp90001-90500/sp90110.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the Device Guard test tool causes an HSTI warning message to be displayed.
- Fixes an issue which causes the system to emit unintended sound while the operating system is being upgraded to Windows 10 v1803.
- Fixes an issue where the Prompt for Admin password on Capsule Update option cannot be set to Enable in the F10 BIOS setup menu.
- Fixes an issue on a system that has the Physical Presence Interface (PPI) disabled in the BIOS where the system continues to request the PPI password when the DriveLock Password on restart setting is changed.
- Fixes an issue where the system continues to request the DriveLock password during restart after DriveLock password on Restart is disabled in the BIOS.
- Fixes an issue on a system running a Toshiba NVMe SSD where the system stops functioning (hangs) after Secure Erase is executed on the drive.
- Fixes an issue where system stops functioning (hangs) during POST when an EMDEP USB analyzer is run on the system.
- Fixes an issue where the system does not restart when the Physical Presence Interface and the SureStart Settings Protection settings are enabled at the same time.
- Fixes an issue where the system stops functioning (hangs) when the system is restarted after the system is connected to an ABKO K6000 mechanical keyboard.
- Provides support for the F10 setup interface in the Russian language.
- Provides WoL (Wake on LAN) for systems that support only an external NIC.
- Adds PXE boot support for a system using a LAN dongle or a dock to connect to a network when USB Storage Boot is disable in the F10 setup interface.
- Provides an improved on-screen touch keyboard.
- Provides the ability to roll back the BIOS to the previous version directly in non-delay mode (operating system without EFI partition). , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 17, 2018, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@999c026c], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Aug 17 00:00:00 UTC 2018, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/345/col66827-ob-216359-2-ob-216359-2_sp90110_releasedoc.html, fileName=sp90110_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.25 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88115.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue which causes a blue screen event to occur when the operating system is updated to Windows 10 v1709 after the hard drive is encrypted and BCDBOOT is set.
- Fixes an issue where the BIOS cannot be updated by Windows Update after the Administrator Password is set.
- Fixes an issue on a system with a Seagate 2 TB HDD installed which causes an audible beep sound when system exits from the F10 BIOS Setup menu.
- Fixes an issue where a system that is not connected to an AC power source continues to run a scheduled power-on function in battery mode.
- Fixes an issue on a system with a Hynix m.2 OPAL2 SSD installed which causes the system stop functioning (hang) during start up at the HP logo.
- Fixes an issue where the system does not boot properly to a USB recovery disk created by Cloud Recovery.
- Fixes an issue where the system continues to power on in battery mode after the setting, Disable battery on next boot, is changed to Next shut down.
- Provides support for Samsung 8Gb DDR4 2666 1.2v IC 8Gbx16 memory.
- Provides support for Micron 8Gbx16 DDR4-2666 Z11B/E memory.
- Provides support for Micron 16Gb DDR4 2666 1.2v IC 16Gbx16 memory.
- Provides support for Hynix 8Gbx16 DDR4-2666 Alius memory.
- Improves security for an Intel MEBx (Management Engine BIOS Extension) that is protected by an Administrator password.
NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Apr 27, 2018, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@d223792], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Apr 27 00:00:00 UTC 2018, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/501/col66827-ob-208941-2-ob-208941-2_sp87196_releasedoc.html, fileName=sp87196_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.21 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.4, fileUrl=https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85183.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where BitLocker cannot be enabled while FastBoot is enabled.
- Fixes an issue where a Sandisk SDSSDHII-480G-G25 drive in the system is not recognized when the system is run in legacy mode.
- Fixes an issue where the SMC blob file for a FAT32 hard drive on the system does not function properly when the USB Storage Boot feature is disabled.
- Fixes an intermittent issue where the update for USB type C firmware on the system fails to install.
- Fixes an issue where the x2APIC is unexpectedly disabled.
- Fixes an issue which causes an unexpected beep sound to be emitted when the F10 BIOS setup is used.
- Adds the Boot to normal boot order option to the Wake-on-LAN option in the F10 BIOS setup menu.
- Adds the TPM 1.2 to 2.0 Upgrade PPI to the TPM Activation Policy.
- Adds a feature in the F10 BIOS setup menu in Intel systems to enable or disable individual hard drives separately.
- Adds a feature in the F10 setup menu and the BIOS Configuration Utility (BCU) to enable battery shipmode.
- Adds a feature in the F10 BIOS setup menu in Intel systems to enable or disable individual hard drives separately.
- Adds the option to enable or disable Active Management (AMT) using the F10 BIOS setup menu and the BIOS Configuration Utility (BCU).
- Updates the Intel microcontroller (MCU) of Skylake-based U/Y systems to version 0xBC.
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.
NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Oct 18, 2017, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@a51b18f0], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Oct 18 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/41/col66827-ob-198486-2-ob-198486-2_sp82331_releasedoc.html, fileName=sp82331_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.14 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=11.9, fileUrl=https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81588.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Provides support for Hynix 16 GB DDR4-2400 memory.
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases. NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 07, 2017, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@3695675], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jul 07 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/10/col66827-ob-189069-2-ob-189069-2_sp80882_releasedoc.html, fileName=sp80882_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.11 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=11.9, fileUrl=https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79936.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the system stops functioning properly when the HP S230tm External Touch Display is connected to the system using a USB port.
- Fixes an issue where a USB optical drive connected to the system does not function properly when additional USB devices are connected to the system.
- Fixes an issue where the Bitlocker recovery key screen does not launch when the user forgets the PIN and presses ESC to enter the Bitlocker recovery key.
- Fixes an issue on a system using BitLocker where a USB keyboard/mouse cannot be used to enter the PIN to unlock the drive.
- Fixes an issue where system does not UEFI boot from a SSD or HDD after the USB key is used to initiate Microsoft Deployment Toolkit (MDT).
- Fixes an issue where response of the touch interface is slower than expected during pre-boot authentication.
- Fixes an issue where WLAN/LAN Switching does not function properly on a system that is upgraded to or downgraded from different operating system.
- Fixes an issue on a system with Device Guard enabled where the system stops functioning (hangs) when the system is restarted after a system test is run.
- Fixes an issue where the system stops functioning properly after the status of the BIOS date recovery policy and the Dynamic runtime scanning of boot block are changed at same time from F10 BIOS setup menu.
- Fixes an issue where the brightness setting under Privacy mode cannot be adjusted using the Fn+F5/F6 hotkey combination when the HP Hotkey Support driver is not installed on the system.
- Updates the Micro Code to version 0xA6.
- Adds an option in the F10 BIOS setup menu to suppress prompts for user confirmation. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Apr 25, 2017, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fd60b687], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Apr 25 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/148/col66827-ob-184795-2-ob-184795-2_sp79936_releasedoc.html, fileName=sp79936_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.10 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=13.4, fileUrl=https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78937.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Provides support for additional models of the Hynix 8G SPD and Micron DDR4 Memory Modules. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jan 15, 2017, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@9070b489], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Sun Jan 15 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/954/col66827-ob-181844-2-ob-181844-2_sp78937_releasedoc.html, fileName=sp78937_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.09 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=13.4, fileUrl=https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78258.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the USB Type-C Power Delivery (PD) firmware update procedure does not run properly.
- Adds the Launch Hotkeys without function key press option in the F10 BIOS setup menu.
- Adds the DriveLock password on restart option to the F10 BIOS setup menu.
- Adds support for the Japanese language keyboard. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 07, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@579c3b45], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Nov 07 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/158/col66827-ob-178002-2-ob-178002-2_sp78258_releasedoc.html, fileName=sp78258_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.08 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=13.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77550.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=null, descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=May 13, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@c6a57b82], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri May 13 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/282/col66827-ob-167218-2-ob-167218-2_sp76070_releasedoc.html, fileName=sp76070_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.02 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=13.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp75501-76000/sp75560.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Addresses security vulnerabilities CVE-2020-8672. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=[SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.47 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=11.7, fileUrl=https://ftp.hp.com/pub/softpaq/sp103501-104000/sp103698.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the system resumes from hibernation much slower than expected when the system is connected to an NVMe drive and is running a legacy operating system.
- Fixes an issue which causes the system to be corrupted after TXT (Trusted Execution Technology) is enabled by the BCU (BIOS Configuration Utility) on a system that does not support TXT.
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the system cannot exit MEBx (F6) by pressing the Y or N key when the language is set to Russian/Deutsch in the F10 setup.
- Fixes an issue where the system is not able to unseal if Bitlocker is enabled and PCR banks are switched from SHA-1 to SHA-256.
- Fixes an issue where the system powers on slower than expected when an NVIDIA GeForce RTX 2070/2080 Graphics card is installed on the system.
- Enhancement to address security vulnerabilities CVE-2019-0124.
- Enhancement to address security vulnerabilities CVE-2019-0123, CVE-2019-0117, CVE-2019-11135, CVE-2019-11139.
- Enhancement to address security vulnerabilities CVE-2019-0185, CVE-2019-0154. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 12, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@87882fd], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Nov 12 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/108/col66827-ob-241217-2-ob-241217-2_sp99972_releasedoc.html, fileName=sp99972_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.42 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99026.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue which causes the system to display a black screen when the system is powered on when Active Management Technology (AMT) is disabled and Trusted Execution Technology (TXT) is enabled in the F10 setup interface.
- Fixes an issue where the Automatic DriveLock password does not follow the BIOS Administrator password when the hard drive (HDD) is moved to another unit.
- Locks the power button function from being used during the Trusted Platform Module (TPM) firmware update process to prevent firmware corruption.
- Enhancement to address security vulnerabilities CVE-2018-12126, CVE-2018-12127, CVE-2018-12130.
- Enhancement to address security vulnerabilities CVE-2018-6622. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=May 14, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@f7acb5be], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue May 14 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/867/col66827-ob-229302-2-ob-229302-2_sp95988_releasedoc.html, fileName=sp95988_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.38 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94927.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where a BIOS update initiated by Windows Update does not install after input the incorrect Admin password is initially input followed by the correct password.
- Fixes an intermittent issue where a system that is connected to a network and has LAN/WLAN auto switch enabled stops functioning (hangs) when the system is booted to the BIOS setup (F10).
- Fixes an issue where the system cannot enter the Startup menu when the system is restarted to the firmware UI.
- Fixes an issue where the function keys stop functioning during the POST after the system is deployed via SCCM.
- Fixes an issue where no bootable device is initially found after the bootable drives are swapped.
- Fixes an issue where Windows 7 does not install successfully after Secure Erase is run on a Toshiba SSD KBG30ZMV256G.
- Enhancement to address security vulnerabilities. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Feb 25, 2019, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@b3176f1e], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Feb 25 00:00:00 UTC 2019, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/613/col66827-ob-225714-2-ob-225714-2_sp94927_releasedoc.html, fileName=sp94927_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.33 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp90001-90500/sp90110.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the Device Guard test tool causes an HSTI warning message to be displayed.
- Fixes an issue which causes the system to emit unintended sound while the operating system is being upgraded to Windows 10 v1803.
- Fixes an issue where the Prompt for Admin password on Capsule Update option cannot be set to Enable in the F10 BIOS setup menu.
- Fixes an issue on a system that has the Physical Presence Interface (PPI) disabled in the BIOS where the system continues to request the PPI password when the DriveLock Password on restart setting is changed.
- Fixes an issue where the system continues to request the DriveLock password during restart after DriveLock password on Restart is disabled in the BIOS.
- Fixes an issue on a system running a Toshiba NVMe SSD where the system stops functioning (hangs) after Secure Erase is executed on the drive.
- Fixes an issue where system stops functioning (hangs) during POST when an EMDEP USB analyzer is run on the system.
- Fixes an issue where the system does not restart when the Physical Presence Interface and the SureStart Settings Protection settings are enabled at the same time.
- Fixes an issue where the system stops functioning (hangs) when the system is restarted after the system is connected to an ABKO K6000 mechanical keyboard.
- Provides support for the F10 setup interface in the Russian language.
- Provides WoL (Wake on LAN) for systems that support only an external NIC.
- Adds PXE boot support for a system using a LAN dongle or a dock to connect to a network when USB Storage Boot is disable in the F10 setup interface.
- Provides an improved on-screen touch keyboard.
- Provides the ability to roll back the BIOS to the previous version directly in non-delay mode (operating system without EFI partition). , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Aug 17, 2018, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@999c026c], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Aug 17 00:00:00 UTC 2018, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/345/col66827-ob-216359-2-ob-216359-2_sp90110_releasedoc.html, fileName=sp90110_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.25 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.5, fileUrl=https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88115.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue which causes a blue screen event to occur when the operating system is updated to Windows 10 v1709 after the hard drive is encrypted and BCDBOOT is set.
- Fixes an issue where the BIOS cannot be updated by Windows Update after the Administrator Password is set.
- Fixes an issue on a system with a Seagate 2 TB HDD installed which causes an audible beep sound when system exits from the F10 BIOS Setup menu.
- Fixes an issue where a system that is not connected to an AC power source continues to run a scheduled power-on function in battery mode.
- Fixes an issue on a system with a Hynix m.2 OPAL2 SSD installed which causes the system stop functioning (hang) during start up at the HP logo.
- Fixes an issue where the system does not boot properly to a USB recovery disk created by Cloud Recovery.
- Fixes an issue where the system continues to power on in battery mode after the setting, Disable battery on next boot, is changed to Next shut down.
- Provides support for Samsung 8Gb DDR4 2666 1.2v IC 8Gbx16 memory.
- Provides support for Micron 8Gbx16 DDR4-2666 Z11B/E memory.
- Provides support for Micron 16Gb DDR4 2666 1.2v IC 16Gbx16 memory.
- Provides support for Hynix 8Gbx16 DDR4-2666 Alius memory.
- Improves security for an Intel MEBx (Management Engine BIOS Extension) that is protected by an Administrator password.
NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Apr 27, 2018, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@d223792], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Apr 27 00:00:00 UTC 2018, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/501/col66827-ob-208941-2-ob-208941-2_sp87196_releasedoc.html, fileName=sp87196_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.21 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=12.4, fileUrl=https://ftp.hp.com/pub/softpaq/sp85001-85500/sp85183.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where BitLocker cannot be enabled while FastBoot is enabled.
- Fixes an issue where a Sandisk SDSSDHII-480G-G25 drive in the system is not recognized when the system is run in legacy mode.
- Fixes an issue where the SMC blob file for a FAT32 hard drive on the system does not function properly when the USB Storage Boot feature is disabled.
- Fixes an intermittent issue where the update for USB type C firmware on the system fails to install.
- Fixes an issue where the x2APIC is unexpectedly disabled.
- Fixes an issue which causes an unexpected beep sound to be emitted when the F10 BIOS setup is used.
- Adds the Boot to normal boot order option to the Wake-on-LAN option in the F10 BIOS setup menu.
- Adds the TPM 1.2 to 2.0 Upgrade PPI to the TPM Activation Policy.
- Adds a feature in the F10 BIOS setup menu in Intel systems to enable or disable individual hard drives separately.
- Adds a feature in the F10 setup menu and the BIOS Configuration Utility (BCU) to enable battery shipmode.
- Adds a feature in the F10 BIOS setup menu in Intel systems to enable or disable individual hard drives separately.
- Adds the option to enable or disable Active Management (AMT) using the F10 BIOS setup menu and the BIOS Configuration Utility (BCU).
- Updates the Intel microcontroller (MCU) of Skylake-based U/Y systems to version 0xBC.
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.
NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Oct 18, 2017, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@a51b18f0], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Wed Oct 18 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/41/col66827-ob-198486-2-ob-198486-2_sp82331_releasedoc.html, fileName=sp82331_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.14 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=11.9, fileUrl=https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81588.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Provides support for Hynix 16 GB DDR4-2400 memory.
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases. NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=July 07, 2017, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@3695675], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri Jul 07 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/10/col66827-ob-189069-2-ob-189069-2_sp80882_releasedoc.html, fileName=sp80882_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.11 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=11.9, fileUrl=https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79936.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the system stops functioning properly when the HP S230tm External Touch Display is connected to the system using a USB port.
- Fixes an issue where a USB optical drive connected to the system does not function properly when additional USB devices are connected to the system.
- Fixes an issue where the Bitlocker recovery key screen does not launch when the user forgets the PIN and presses ESC to enter the Bitlocker recovery key.
- Fixes an issue on a system using BitLocker where a USB keyboard/mouse cannot be used to enter the PIN to unlock the drive.
- Fixes an issue where system does not UEFI boot from a SSD or HDD after the USB key is used to initiate Microsoft Deployment Toolkit (MDT).
- Fixes an issue where response of the touch interface is slower than expected during pre-boot authentication.
- Fixes an issue where WLAN/LAN Switching does not function properly on a system that is upgraded to or downgraded from different operating system.
- Fixes an issue on a system with Device Guard enabled where the system stops functioning (hangs) when the system is restarted after a system test is run.
- Fixes an issue where the system stops functioning properly after the status of the BIOS date recovery policy and the Dynamic runtime scanning of boot block are changed at same time from F10 BIOS setup menu.
- Fixes an issue where the brightness setting under Privacy mode cannot be adjusted using the Fn+F5/F6 hotkey combination when the HP Hotkey Support driver is not installed on the system.
- Updates the Micro Code to version 0xA6.
- Adds an option in the F10 BIOS setup menu to suppress prompts for user confirmation. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Apr 25, 2017, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@fd60b687], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Tue Apr 25 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/148/col66827-ob-184795-2-ob-184795-2_sp79936_releasedoc.html, fileName=sp79936_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.10 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=13.4, fileUrl=https://ftp.hp.com/pub/softpaq/sp78501-79000/sp78937.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Provides support for additional models of the Hynix 8G SPD and Micron DDR4 Memory Modules. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Jan 15, 2017, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@9070b489], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Sun Jan 15 00:00:00 UTC 2017, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/954/col66827-ob-181844-2-ob-181844-2_sp78937_releasedoc.html, fileName=sp78937_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.09 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=13.4, fileUrl=https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78258.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
- Fixes an issue where the USB Type-C Power Delivery (PD) firmware update procedure does not run properly.
- Adds the Launch Hotkeys without function key press option in the F10 BIOS setup menu.
- Adds the DriveLock password on restart option to the F10 BIOS setup menu.
- Adds support for the Japanese language keyboard. , descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=Nov 07, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@579c3b45], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Mon Nov 07 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/158/col66827-ob-178002-2-ob-178002-2_sp78258_releasedoc.html, fileName=sp78258_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.08 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=13.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77550.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=null, descLanguageCode=null, installationInstructionLanguageCode=null, fixesAndEnhancementsLanguageCode=null, systemRequirements=null, previousDriverVersions=null, appLearnMoreLink=null], inOS=false, basicDriver=false, fullDriver=false, softwareItemId=null, mediaType=null, osBit=null, titleLanguageCode=null, releaseDateString=May 13, 2016, orderableMediaId=null, osNames=null, ssmCompliant=true, productSoftwareFileList=[com.hp.software.driver.response.ProductSwFile@c6a57b82], isMultipart=false, url=null, protocol=null, itemUrlConcentra=false, releaseDate=Fri May 13 00:00:00 UTC 2016, isAppStore=null, appStoreLink=null, severityFlagId=null, severityFlag=null, soarOsNames=null, associatedFiles=[AssociatedContent [languageCode=en, readFromDisk=true, diskAttachmentLink=https://support.hp.com/soar-attachment/282/col66827-ob-167218-2-ob-167218-2_sp76070_releasedoc.html, fileName=sp76070_releasedoc.html, isRecommended=true, userFriendlyFileName=Release Notes]]], SoftwareDriver [title=HP Notebook System BIOS Update, type=BIOS, version=01.02 Rev.A, versionUpdatedDate=null, versionUpdatedDateString=null, fileSize=13.3, fileUrl=https://ftp.hp.com/pub/softpaq/sp75501-76000/sp75560.exe, detailInformation=Detail [description=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
2. Double-click the downloaded file and follow the on-screen instructions. , fixesAndEnhancements=
Versión: 01.47 Rev.A
Solucionado en esta versión:
Versión: 01.45 Rev.A
Solucionado en esta versión:
- Fixes an issue where the system resumes from hibernation much slower than expected when the system is connected to an NVMe drive and is running a legacy operating system.
- Fixes an issue which causes the system to be corrupted after TXT (Trusted Execution Technology) is enabled by the BCU (BIOS Configuration Utility) on a system that does not support TXT.
Versión: 01.44 Rev.A
Solucionado en esta versión:
- Fixes an issue where the system cannot exit MEBx (F6) by pressing the Y or N key when the language is set to Russian/Deutsch in the F10 setup.
- Fixes an issue where the system is not able to unseal if Bitlocker is enabled and PCR banks are switched from SHA-1 to SHA-256.
- Fixes an issue where the system powers on slower than expected when an NVIDIA GeForce RTX 2070/2080 Graphics card is installed on the system.
- Enhancement to address security vulnerabilities CVE-2019-0124.
- Enhancement to address security vulnerabilities CVE-2019-0123, CVE-2019-0117, CVE-2019-11135, CVE-2019-11139.
- Enhancement to address security vulnerabilities CVE-2019-0185, CVE-2019-0154.
Versión: 01.42 Rev.A
Solucionado en esta versión:
Versión: 01.39 Rev.A
Solucionado en esta versión:
- Fixes an issue which causes the system to display a black screen when the system is powered on when Active Management Technology (AMT) is disabled and Trusted Execution Technology (TXT) is enabled in the F10 setup interface.
- Fixes an issue where the Automatic DriveLock password does not follow the BIOS Administrator password when the hard drive (HDD) is moved to another unit.
- Locks the power button function from being used during the Trusted Platform Module (TPM) firmware update process to prevent firmware corruption.
- Enhancement to address security vulnerabilities CVE-2018-12126, CVE-2018-12127, CVE-2018-12130.
- Enhancement to address security vulnerabilities CVE-2018-6622.
Versión: 01.38 Rev.A
Solucionado en esta versión:
- Fixes an issue where a BIOS update initiated by Windows Update does not install after input the incorrect Admin password is initially input followed by the correct password.
- Fixes an intermittent issue where a system that is connected to a network and has LAN/WLAN auto switch enabled stops functioning (hangs) when the system is booted to the BIOS setup (F10).
- Fixes an issue where the system cannot enter the Startup menu when the system is restarted to the firmware UI.
- Fixes an issue where the function keys stop functioning during the POST after the system is deployed via SCCM.
- Fixes an issue where no bootable device is initially found after the bootable drives are swapped.
- Fixes an issue where Windows 7 does not install successfully after Secure Erase is run on a Toshiba SSD KBG30ZMV256G.
- Enhancement to address security vulnerabilities.
Versión: 01.33 Rev.A
Solucionado en esta versión:
- Fixes an issue where the Device Guard test tool causes an HSTI warning message to be displayed.
- Fixes an issue which causes the system to emit unintended sound while the operating system is being upgraded to Windows 10 v1803.
- Fixes an issue where the Prompt for Admin password on Capsule Update option cannot be set to Enable in the F10 BIOS setup menu.
- Fixes an issue on a system that has the Physical Presence Interface (PPI) disabled in the BIOS where the system continues to request the PPI password when the DriveLock Password on restart setting is changed.
- Fixes an issue where the system continues to request the DriveLock password during restart after DriveLock password on Restart is disabled in the BIOS.
- Fixes an issue on a system running a Toshiba NVMe SSD where the system stops functioning (hangs) after Secure Erase is executed on the drive.
- Fixes an issue where system stops functioning (hangs) during POST when an EMDEP USB analyzer is run on the system.
- Fixes an issue where the system does not restart when the Physical Presence Interface and the SureStart Settings Protection settings are enabled at the same time.
- Fixes an issue where the system stops functioning (hangs) when the system is restarted after the system is connected to an ABKO K6000 mechanical keyboard.
- Provides support for the F10 setup interface in the Russian language.
- Provides WoL (Wake on LAN) for systems that support only an external NIC.
- Adds PXE boot support for a system using a LAN dongle or a dock to connect to a network when USB Storage Boot is disable in the F10 setup interface.
- Provides an improved on-screen touch keyboard.
- Provides the ability to roll back the BIOS to the previous version directly in non-delay mode (operating system without EFI partition).
Versión: 01.25 Rev.A
Solucionado en esta versión:
Versión: 01.22 Rev.A
Solucionado en esta versión:
- Fixes an issue which causes a blue screen event to occur when the operating system is updated to Windows 10 v1709 after the hard drive is encrypted and BCDBOOT is set.
- Fixes an issue where the BIOS cannot be updated by Windows Update after the Administrator Password is set.
- Fixes an issue on a system with a Seagate 2 TB HDD installed which causes an audible beep sound when system exits from the F10 BIOS Setup menu.
- Fixes an issue where a system that is not connected to an AC power source continues to run a scheduled power-on function in battery mode.
- Fixes an issue on a system with a Hynix m.2 OPAL2 SSD installed which causes the system stop functioning (hang) during start up at the HP logo.
- Fixes an issue where the system does not boot properly to a USB recovery disk created by Cloud Recovery.
- Fixes an issue where the system continues to power on in battery mode after the setting, Disable battery on next boot, is changed to Next shut down.
- Provides support for Samsung 8Gb DDR4 2666 1.2v IC 8Gbx16 memory.
- Provides support for Micron 8Gbx16 DDR4-2666 Z11B/E memory.
- Provides support for Micron 16Gb DDR4 2666 1.2v IC 16Gbx16 memory.
- Provides support for Hynix 8Gbx16 DDR4-2666 Alius memory.
- Improves security for an Intel MEBx (Management Engine BIOS Extension) that is protected by an Administrator password.
NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version.
Versión: 01.21 Rev.A
Solucionado en esta versión:
Versión: 01.20 Rev.A
Solucionado en esta versión:
Versión: 01.16 Rev.A
Solucionado en esta versión:
- Fixes an issue where BitLocker cannot be enabled while FastBoot is enabled.
- Fixes an issue where a Sandisk SDSSDHII-480G-G25 drive in the system is not recognized when the system is run in legacy mode.
- Fixes an issue where the SMC blob file for a FAT32 hard drive on the system does not function properly when the USB Storage Boot feature is disabled.
- Fixes an intermittent issue where the update for USB type C firmware on the system fails to install.
- Fixes an issue where the x2APIC is unexpectedly disabled.
- Fixes an issue which causes an unexpected beep sound to be emitted when the F10 BIOS setup is used.
- Adds the Boot to normal boot order option to the Wake-on-LAN option in the F10 BIOS setup menu.
- Adds the TPM 1.2 to 2.0 Upgrade PPI to the TPM Activation Policy.
- Adds a feature in the F10 BIOS setup menu in Intel systems to enable or disable individual hard drives separately.
- Adds a feature in the F10 setup menu and the BIOS Configuration Utility (BCU) to enable battery shipmode.
- Adds a feature in the F10 BIOS setup menu in Intel systems to enable or disable individual hard drives separately.
- Adds the option to enable or disable Active Management (AMT) using the F10 BIOS setup menu and the BIOS Configuration Utility (BCU).
- Updates the Intel microcontroller (MCU) of Skylake-based U/Y systems to version 0xBC.
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases.
NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version.
Versión: 01.14 Rev.A
Solucionado en esta versión:
Versión: 01.13 Rev.A
Solucionado en esta versión:
- Provides support for Hynix 16 GB DDR4-2400 memory.
- Provides improved security of UEFI code and variables. HP strongly recommends transitioning promptly to this updated BIOS version which supersedes all previous releases. NOTE: Due to the security changes in this release, attempts to install older BIOS versions require the user to be physically present to accept the older version.
Versión: 01.11 Rev.A
Solucionado en esta versión:
- Fixes an issue where the system stops functioning properly when the HP S230tm External Touch Display is connected to the system using a USB port.
- Fixes an issue where a USB optical drive connected to the system does not function properly when additional USB devices are connected to the system.
- Fixes an issue where the Bitlocker recovery key screen does not launch when the user forgets the PIN and presses ESC to enter the Bitlocker recovery key.
- Fixes an issue on a system using BitLocker where a USB keyboard/mouse cannot be used to enter the PIN to unlock the drive.
- Fixes an issue where system does not UEFI boot from a SSD or HDD after the USB key is used to initiate Microsoft Deployment Toolkit (MDT).
- Fixes an issue where response of the touch interface is slower than expected during pre-boot authentication.
- Fixes an issue where WLAN/LAN Switching does not function properly on a system that is upgraded to or downgraded from different operating system.
- Fixes an issue on a system with Device Guard enabled where the system stops functioning (hangs) when the system is restarted after a system test is run.
- Fixes an issue where the system stops functioning properly after the status of the BIOS date recovery policy and the Dynamic runtime scanning of boot block are changed at same time from F10 BIOS setup menu.
- Fixes an issue where the brightness setting under Privacy mode cannot be adjusted using the Fn+F5/F6 hotkey combination when the HP Hotkey Support driver is not installed on the system.
- Updates the Micro Code to version 0xA6.
- Adds an option in the F10 BIOS setup menu to suppress prompts for user confirmation.
Versión: 01.10 Rev.A
Solucionado en esta versión:
- Provides support for additional models of the Hynix 8G SPD and Micron DDR4 Memory Modules.
Versión: 01.09 Rev.A
Solucionado en esta versión:
- Fixes an issue where the USB Type-C Power Delivery (PD) firmware update procedure does not run properly.
- Adds the Launch Hotkeys without function key press option in the F10 BIOS setup menu.
- Adds the DriveLock password on restart option to the F10 BIOS setup menu.
- Adds support for the Japanese language keyboard.
Versión: 01.08 Rev.A
Solucionado en esta versión:
Versión: 01.04 Rev.A
Solucionado en esta versión:
Versión: 01.03 Rev.A
Solucionado en esta versión:
Versión: 01.02 Rev.A
Solucionado en esta versión:
Versión: 01.01 Rev.A
Solucionado en esta versión:
Versión | Fecha de lanzamiento | Tamaño del archivo | ||
---|---|---|---|---|
01.47 Rev.A | May 11, 2020 | 11.7 MB | Descargar | |
01.45 Rev.A | Feb 10, 2020 | 11.7 MB | Descargar | |
01.44 Rev.A | Nov 12, 2019 | 12.5 MB | Descargar | |
01.42 Rev.A | Sept 12, 2019 | 12.5 MB | Descargar | |
01.39 Rev.A | May 14, 2019 | 12.5 MB | Descargar | |
01.38 Rev.A | Feb 25, 2019 | 12.5 MB | Descargar | |
01.33 Rev.A | Aug 17, 2018 | 12.5 MB | Descargar | |
01.25 Rev.A | Jun 12, 2018 | 12.5 MB | Descargar | |
01.22 Rev.A | Apr 27, 2018 | 12.5 MB | Descargar | |
01.21 Rev.A | Jan 31, 2018 | 12.4 MB | Descargar | |
01.20 Rev.A | Jan 24, 2018 | 12.4 MB | Descargar | |
01.16 Rev.A | Oct 18, 2017 | 12.4 MB | Descargar | |
01.14 Rev.A | Aug 01, 2017 | 11.9 MB | Descargar | |
01.13 Rev.A | July 07, 2017 | 11.9 MB | Descargar | |
01.11 Rev.A | Apr 25, 2017 | 11.9 MB | Descargar | |
01.10 Rev.A | Jan 15, 2017 | 13.4 MB | Descargar | |
01.09 Rev.A | Nov 07, 2016 | 13.4 MB | Descargar | |
01.08 Rev.A | Sept 14, 2016 | 13.3 MB | Descargar | |
01.04 Rev.A | Jun 07, 2016 | 13.3 MB | Descargar | |
01.03 Rev.A | May 13, 2016 | 13.3 MB | Descargar | |
01.02 Rev.A | Apr 03, 2016 | 13.3 MB | Descargar | |
01.01 Rev.A | Feb 03, 2016 | 13.1 MB | Descargar |

Asistente de descarga e instalación
HP Support Solutions se está descargando

Asistente de descarga e instalación

Recopilación de datos de diagnóstico y solución
Esta herramienta de detección de producto instala software en el dispositivo Microsoft Windows, que permite a HP detectar y recopilar información sobre los productos HP y Compaq para proporcionar un acceso rápido a las informaciones y soluciones del soporte. Los datos técnicos se recopilan para productos compatibles con la herramienta y son usados para identificar productos; ofrecer soluciones; actualizar la herramienta automáticamente y mejorar productos, soluciones y servicios, así como la experiencia del cliente.
Nota: Esta herramienta se aplica únicamente a los PCs con Microsoft Windows. Esta herramienta detectará equipos PC e impresoras de HP.
Datos recopilados:
- Sistema operativo
- Versión del explorador
- Proveedor del equipo
- Número/nombre del producto
- Número de serie
- Puerto de conexión
- Descripción del dispositivo/controlador
- Configuración del equipo y/o de la impresora
- Diagnósticos de software y hardware
- Tinta de HP/que no sea de HP o tóner de HP/que no sea de HP
- Número de páginas impresas
Detalles del software instalado:
- Marco de soluciones de soporte de HP: servicio de Windows, servidor web de host local y software
Eliminación de software instalado:
- Eliminar "HP Support Solutions Framework" a través de Agregar y quitar programas en PC
Requisitos:
- Sistema operativo: Windows 7, Windows 8, Windows 8.1, Windows 10
- Navegador: Google Chrome 10+, Internet Explorer (IE) 10.0+ o Firefox 3.6.x, 12.0+
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