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SUPPORT COMMUNICATION- ASESORAMIENTO A USUARIOS

ID de documento: c02466424

Versión: 1

Portátiles HP: el portátil con PointSec deja de responder cuando se conecta un teclado o ratón USB

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Fecha de publicación : 09-Aug-2010

Última actualización : 14-Aug-2010

DESCRIPTION
Los portátiles con PointSec dejan de responder inesperadamente cuando se conecta un teclado o ratón USB.

ÁMBITO
Portátil HP EliteBook 8540p
RESOLUCIÓN
Para resolver este problema, póngase en contacto directamente con PointSec y solicite una actualización de software que incluya compatibilidad con USB 2.0.

Hardware platforms affected : HP EliteBook 8540p Notebook PC

Sistemas operativos afectados : Microsoft Windows Vista Business (32-bit)(Standard HP Product)

Software afectado : No aplicable

ID de referencia cruzada de comunicación de soporte : IA02290363

© Copyright 2018 HP Development Company, L.P.
HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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