Soporte al cliente de HP: base de conocimientos




  • Información
    Solucione problema de impresora HP en macOS

    El mensaje "Un [componente de software] dañará su computadora" aparece durante la impresión o instalación - Haga clic aquí


    ¿Problemas de audio o sonido? ¡Pruebe nuestro automatizado HP Audio check!


    Arregle y solucione problemas de actualización de Windows 10 en una Computadora o Impresora HP. Haga clic aquí

    ¡Cree una cuenta HP hoy!

    Conéctese con el soporte de HP de manera más rápida, administre todos sus dispositivos en un solo lugar, vea la información de garantía y más. Más información



HP ProBook 4411s Notebook PC Specifications

Product description

The HP ProBook 4411s Notebook PC is a business-oriented notebook featuring an Intel processor and choice of ATI integrated or dediated graphics.

Product features

Mobile Intel PM45 Express Chipset with ICHM9, 1066 MHz front side bus
  • Intel Core 2 Duo Processor T9600 (2.8 GHz, 6 MB L2 cache, 1066 MHz FSB)*
  • Intel Core 2 Duo Processor T9400 (2.53 GHz, 6 MB L2 cache, 1066 MHz FSB)*
  • Intel Core 2 Duo Processor P8700 (2.53 GHz, 3 MB L2 cache, 1066 MHz FSB)*
  • Intel Core 2 Duo Processor P8600 (2.40 GHz, 3 MB L2 cache, 1066 MHz FSB)*
  • Intel Core 2 Duo Processor P7370 (2.0 GHz, 3 MB L2 cache, 1066 MHz FSB)*
  • Intel Core 2 Duo Processor T6570 (2.10 GHz, 2 MB L2 cache, 800 MHz FSB)*
  • Intel Core 2 Duo Processor T5870 (2.00 GHz, 2 MB L2 cache, 800 MHz FSB)*
  • Intel Celeron Dual-Core Processor T1700 (1.83 GHz, 1 MB L2 cache, 667 MHz FSB)*
  • Intel Celeron Dual-Core Processor T1600 (1.66 GHz, 1 MB L2 cache, 667 MHz FSB)*
  • Intel Celeron Processor 900 (2.20 GHz, 1 MB L2 cache, 800 MHz FSB)*
  • Intel Celeron Processor 585 (2.16 GHz, 1 MB L2 cache, 667 MHz FSB)*
Processor speed denotes maximum performance mode; processors will run at lower speeds in battery optimization mode.
* Intel's numbering is not a measurement of higher performance.
Standard: 800 MHz DDR2 SDRAM; two slots supporting dual channel memory 1024 MB or 2048 MB.
Maximum: Upgradeable to 8192 MB with 4096 MB SODIMMs in slots 1 and 2.
Dual-channel: Maximized dual-channel performance requires SODIMMs of the same size and speed in both memory slots.
ATI Mobility Radeon HD 4330 discrete graphics with 512 MB dedicated video memory
  • up to 1024 MB HyperMemory* in units with Windows XP and 2 GB or more of      system memory
  • up to 1280 MB HyperMemory* in units with Windows Vista Business and 2 GB      or more of system memory
Microsoft DirectX 10.1 (discrete),10 (integrated) capable
* Indicates dedicated video memory and shared system memory.
  • 14.0-inch diagonal LED-backlit HD anti-glare (1366 x 768 resolution).
  • 14.0-inch diagonal LED-backlit HD BrightView (1366 x 768 resolution).
External: Up to 32 bit per pixel color depth
  • VGA port supports resolutions up to 1600 x 1200 at 75 Hz, and lower resolutions at up to 100 Hz.
  • HDMI 1.3 port supports direct connection to high-definition displays with up to 1920 x 1080 resolution and 7-channel audio with one convenient cable.
Resolutions are dependent upon monitor capability, and resolution and color depth settings.
The HP spill-resistant keyboard is designed using a Mylar film that minimizes the risk of damage to sensitive components underneath. The 101/102-key compatible keyboard features a full-pitch key layout with desktop keyboard features, such as the isolated inverted-T cursor control keys, editing keys, both left and right control and alt keys, and 12 function keys. US and International key layouts are available. Other features include hotkeys for instant access to power conservation and brightness, and 19.05 x 19.05 mm key pitch (center-to-center spacing).
Pointing device
Touchpad with scroll zone, two pick buttons.
Internal Storage Device : 160/250/320/500 GB 5400 rpm, 160/250 GB 7200 rpm SMART SATA II Hard Drive.
HP 3D DriveGuard : The hard drive is mounted directly to the notebook frame, reducing the transmission of shock to the hard drive. Uses three-axis digital motion detection with intelligent sensitivity to help protect the hard drive during normal use from shock and vibration. The digital accelerometer temporarily halts all data transfer and parks the hard drive when abrupt motion is detected.
Fixed optical drives:
  • Blu-ray ROM DVD+/-RW SuperMulti DL LightScribe Drive
  • DVD+/-RW SuperMulti DL LightScribe Drive
  • DVD-ROM Drive
Power Supply
External 90 W Smart AC adapter
Primary battery:
  • 6-cell (47 WHr) Li-Ion battery


All 802.11 integrated wireless LAN options
  • Wi-Fi certified
  • Wired Equivalent Privacy (WEP) support up to 128-bit keys
  • Wi-Fi Protected Access (WPA) and WPA2 support
  • 802.1x authentication support, including EAP-TLS, EAP-TTLS, PEAP-GTC, PEAP-MSCHAPv2, and LEAP
  • Advanced Encryption Standard (AES) support
  • Dual antennas integrated in the display enclosure
Intel WiFi Link 5100
Integrated support for 802.11a, b, g, and n draft 2.0 Cisco Compatible Extensions support Up to 450 mbps data rate.
Intel WiFi Link 5100
Integrated support for 802.11 a, b and g Cisco Compatible Extensions support Up to 54 mbps data rate.
Broadcom 4322AGN 802.11a/b/g/draft-n Wi-Fi Adapter
Integrated support for 802.11a, b, g, and n draft 2.0 Cisco Compatible Extensions support Up to 300 mbps data rate.
Broadcom 4312G 802.11b/g WiFi Adapte
802.11b/g WiFi Adapter Integrated support for 802.11 b and g Cisco Compatible Extensions support Up to 54 mbps data rate.
HP Integrated Module with Bluetooth Wireless Technology
Bluetooth Specification v2.0 compliant Works with a wide range of Bluetooth devices.


  • High Definition Audio support
  • Integrated microphone
  • Integrated stereo speakers
  • Stereo headphone/line out
  • Stereo microphone in
Optional 2 MP webcam:
  • Supports videoconferencing and still image capture
  • Improved quality for video streaming and still image capture (1600x1200 resolution)
  • Up to 30 frames/sec
  • Fixed focus lens
  • 16-bit true color (camera sensor up to UXGA resolution)

Physical Specifications

Dimensions (HxWxD)
  • 1.22 in (at front) x 13.2 in x 9.15 in
  • 31.0 mm (at front) x 336 mm x 232.4 mm
Starting at 5.0 lb (2.27 kg)
Stand-Alone Power Requirements (AC Power)
  • Normal Operating Voltage 18.5 V.
  • Average Operating Power: 12.8 W.
  • Max Operating power: < 90 W or < 65 W.
Operating: 32 degree to 95 degree F (0 degree to 35 degree C)
Non-operating: -4 degree to 140 degree F (-20 degree to 60 degree C).
Relative Humidity
Operating: 10% to 90%, non-condensing.
Non-operating: 5% to 95%, 101.6 degree F (38.7 degree C) maximum wet bulb temperature.
Altitude (unpressurized)
Operating: -50 to 10,000 ft (-15.24 to 3,048 m).
Non-operating : 50 to 40,000 ft (-15.24 to 12,192 m).
  • HP ProtectTools Security Manager
  • Easy Setup Wizard
  • One Step Login, Enhanced Pre-Boot Security
  • HP SpareKey, Disk Sanitizer
  • Configuration Control Hardware, Memory Change Alert
  • Ownership Tag
  • Setup Password
  • Power-On Password
  • HP 3D DriveGuard (Windows models only)
  • Kensington Lock Slot
  • Support for Computrace / LoJack for Laptops (must be purchased separately)
  • HP Privacy Filter (must be purchased separately)


Operating System
  • Genuine Windows Vista Business 64 bit
  • SuSE Linux
  • Red Flag Linux (PRC only)
  • Genuine Windows Vista Business with downgrade to Windows XP Professional custom installed
Preinstalled software with Windows Vista:
  • HP Recovery Manager
  • HP Help and Support Center
  • HP ProtectTools Security Manager
  • HP QuickLaunch Buttons Software
  • HP QuickLook 2
  • HP Connection Manager
  • HP Wireless Assistant
  • HP 3D DriveGuard, Microsoft Office Ready with 60-day Office Professional 2007 Trial Edition (select models)
  • PDF Complete SE
  • Intervideo WinDVD - DVD Player, Roxio Creator Business (for optional DVD+/-RW and DVD/CDRW drives)
  • McAfee Total Protection*
  • Synaptics Touchpad Driver
  • Microsoft Windows Live Messenger (select models)
  • Webcam Software (with optional 2 MP webcam)
Additional software available from the web: HP SoftPaq Download Manager
* 60 day trial period for McAfee Total Protection for Small Business software. Internet access required to receive updates. First update included. Subscription required for updates thereafter.

Warranty information

Terms of warranty apply to the individual model purchased. To see if your HP product is still in warranty, go to the HP Product Warranty Check page.






País/región: Flag México