HP RP2 Retail System Model 2020
Welcome to the product support page!
HP RP2 Retail System Model 2020

HP RP2 Retail System Model 2020

Submit
Alert
Learn more
Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode

Product specifications

Product name
HP RP2 Retail System Model 2020
Subcategory
Point of Sale (POS) and Kiosks
Operating system
Windows Embedded 8.1 Industry Pro Retail 64-bit Windows 8.1 Pro 64-bit [1] Windows Embedded POSReady 7 32-bit Windows Embedded POSReady 7 64-bit Windows 7 Professional 32 (available through downgrade rights from Windows 8.1 Pro) [2,3] Windows 7 Professional 64 (available through downgrade rights from Windows 8.1 Pro) [2,3] FreeDOS 2.0
Chipset
Chipset integrated on processor
Sustainable impact specifications
Low halogen
Memory Slots
1 SODIMM
Graphics (integrated)
Integrated Intel HD Graphics
Ports
4 RJ-50 (power configurable); 1 USB 3.0; 3 USB 2.0; 3 USB 2.0 (on display); 1 powered 12V USB; 1 powered 24V USB; 1 cash drawer; 1 DisplayPort; 1 RJ-45
Ports note
Available options include RJ-50 to DB9 adapter cables (either 1 meter or 2 meters in length)
Audio
DTS Studio Sound audio management technology with line-out/headphone and line-in/microphone ports on I/O panel. Two internal speakers on display head
Network interface
HP 802.11a/b/g/n (2x2) Wireless Dual Band Mini Card with Bluetooth® (optional) [7]
Ecolabels
ENERGY STAR® qualified; EPEAT® Gold registered
Power
180 W, 89% efficient, active PFC
Operating humidity range
20 to 85% RH
Security management
HP Keyed Cable Lock Kit (optional)
Keyboard
HP USB Standard Keyboard (optional); HP USB Smart Card (CCID) Keyboard (optional)
Tech spec footnote
[1] Not all features are available in all editions of Windows 8 and Windows 8.1. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8 and Windows 8.1 functionality. See http://www.microsoft.com.
Tech spec footnote
[2] Not all features are available in all editions of Windows 7. This system may require upgraded and/or separately purchased hardware to take full advantage of Windows 7 functionality. See http://www.microsoft.com/windows/windows-7/ for details.
Tech spec footnote
[3] This system is preinstalled with Windows 7 Pro software and also comes with a license and media for Windows 8.1 Pro software. You may only use one version of the Windows software at a time. Switching between versions will require you to uninstall one version and install the other version. You must back up all data (files, photos, etc.) before uninstalling and installing operating systems to avoid loss of your data.
Tech spec footnote
[4] Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. 64-bit computing system required. Performance will vary depending on your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.
Tech spec footnote
[5] Maximum memory capacities assume Windows 64-bit operating systems or Linux. With Windows 32-bit operating systems, memory above 3 GB may not all be available due to system resource requirements.
Tech spec footnote
[6] For hard drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 16 GB (for Windows 7) and up to 30 GB (for Windows 8.1) of system disk is reserved for system recovery software.
Tech spec footnote
[7] 802.11 requires wireless access point and internet service. Availability of public wireless access points limited.
Tech spec footnote
[8] HD content required to view HD images.
Tech spec footnote
[9] Integrated Intel HD graphics uses part of the total system memory for video performance. System memory dedicated to video performance is not available for other use by other programs.
Tech spec footnote
[10] External power supplies, power cords, cables and peripherals are not Low Halogen. Service parts obtained after purchase may not be Low Halogen.