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HP PCs - Create and use a Microsoft recovery USB flash drive

You can use a recovery USB flash drive to start your computer in case of a problem. A recovery drive also contains Windows system recovery tools that can help you recover Windows from a serious error or restore your computer from a system image.

Create a Microsoft recovery USB flash drive

You can use a recovery drive to troubleshoot problems with your computer even when the operating system cannot start. Copy the HP recovery partition to a USB flash drive that you can use it if your computer does not start or has problems.

  1. Connect a 32 GB or larger USB flash drive to the computer.


    Copying the recovery partition uses more than 16 GB of space and requires a large capacity (at least 32 GB) USB flash drive.

  2. In Windows, search for and open Create a recovery drive.

  3. If displayed, click Yes on the User Account Control window.

  4. Check the Back up system files to the recovery drive box, and then click Next.

    Recovery Drive window, showing Create a recovery drive
  5. Select the USB flash drive you want to use, and then click Next.


    Everything on the USB flash drive is deleted when you create the recovery drive.

    Recovery Drive window, showing Select the USB flash drive
  6. On the Create the recovery drive window, click Create.

  7. Wait while the computer formats the USB flash drive, copies utilities, and then backs up and copies system files to the USB flash drive.

  8. Click Finish when the recovery drive is ready.

    Recovery Drive window, showing The recovery drive is ready.
  9. Store the recovery USB flash drive in a safe place.

Open System Recovery

Use the recovery USB flash drive to recover the computer or perform other troubleshooting options.

  1. Turn off the computer.

  2. Insert the recovery USB flash drive into a USB port on the computer, and then turn on the computer.

  3. On a notebook computer, immediately press the esc key until the Start Up menu opens, and then press f11 to open System Recovery.

    On a desktop computer, immediately press the f11 key to open System Recovery.

  4. Go to Recovering the computer to choose a method for recovering your computer.

Recover the computer

Choose a method to recover your computer using the recovery USB flash drive that you created.