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HP Customer Support - Knowledge Base

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  • Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP PCs and Monitors - Damaged screen, LCD, or display

When a screen is broken or damaged, you might see lines, patterns, or black spots on the display, which can increase in size over time. If the damage is significant, the screen might be completely black. If the screen isn't cracked or visibly damaged, make sure you have the latest graphics driver.

CAUTION:

HP does not recommend repairing or replacing the screen yourself. This can void warranty options and cause further damage to the computer.

Example of a vertical line

An example of an LCD screen with a black vertical line

Example of a black spot

An example of an LCD screen with a black spot

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Country/Region: Flag Latvia

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