Error:

Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions.

hp-support-head-portlet

Actions

HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions

hp-share-print-widget-portlet

Actions

Information

Need Windows 11 help?
Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

Feedback

hp-concentra-wrapper-portlet

Actions

HP LaserJet MFP M630 - Removal and replacement: Formatter

This document provides the procedures to remove and replace the formatter.

Mean time to repair: 10 minutes

Service level: Intermediate

To replace the formatter, remove the hard-disk drive (HDD) or solid-state memory (SSM) storage device, the DIMM, and the fax printed-circuit assembly (PCA) (if installed) from the defective formatter and then install them on the replacement formatter.

Before performing service

Turn the printer power off

Disconnect the power cable.

Warning:
To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.

CAUTION:

This part contains components that are electrostatic discharge (ESD) sensitive. To reduce the possibility of ESD damage, always touch the sheet-metal chassis to ground yourself before touching an ESD sensitive part.

Important:

Do not replace the formatter, DC controller, and hard-disk drive simultaneously during a single printer servicing. Doing so might cause the printer to become unstable or inoperable.

Use the table below to identify the correct part number for your printer, and then go to http://h20141.www2.hp.com/hpparts to order the part.

Part information
Formatter kit part numbers
B3G85-67901	Formatter kit with instruction guide
B3G85-67902 (China/India)	Formatter kit with instruction guide (China/India only)

Required tools

No special tools are required to install this kit.

After performing service

Turn the printer power on

Connect the power cable.
Use the power switch to turn the power on.

Tip:
If the product does not initialize when the power is turned on, make sure that the memory DIMM is correctly installed.

To verify that the formatter is correctly installed, observe the following functions of the LEDs on the formatter:
- The heartbeat LED (callout 1) illuminates if the formatter is functioning correctly.
  - While the product is initializing, the heartbeat LED illuminates solid red for about one second, and then turns solid green for about twenty seconds.
  - After the initialization sequence is complete, the heartbeat LED blinks continuously if the printer is functioning correctly.
- The connectivity LED (callout 2) indicates that the formatter is completely seated. It illuminates green when the product power is turned on and stays green if the formatter is properly seated.
If the LEDs do not correctly function, turn the product power off, remove the formatter, and then reinstall it (make sure that the formatter is fully seated before tightening the thumbscrews).

Verify that the formatter is functioning

Post service test

Print a configuration page to make sure that the printer is functioning correctly.

Remove the formatter

Follow these steps to remove the formatter.

Loosen the two thumbscrews on the formatter.

Remove the formatter
Slide the formatter straight out of the product to remove it.

Remove the formatter

Identify the storage type device

Follow these steps to identify the storage type device.

Hard-disk drive (HDD). See .

Hard-disk drive
Solid-state memory (SSM). See .

Solid-state memory

Remove the HDD

Follow these steps to remove the HDD.

If the printer has a solid-state memory, skip this step.

CAUTION:

ESD sensitive assembly.

Push and hold the locking lever (callout 1) toward the HDD to release it, and then slide the black plastic HDD case in the direction of the arrows (callout 2) to remove the HDD.

Remove the HDD

Remove the SSM

Follow these steps to remove the SSM.

If the printer has a hard-disk drive, skip this step.

CAUTION:

ESD sensitive assembly.

Rotate the retainer clip to release it.

Release the clip
Lift the retainer clip up to remove it.

Remove the clip
Slide the SSM away from the connector to remove it.

Remove the SSM

Remove the DIMM

Follow these steps to remove the DIMM.

CAUTION:

ESD sensitive assembly.

Release two clips.

Release two clips
Rotate the DIMM upward (callout 1), and then remove it (callout 2).

Remove the DIMM

Remove the fax PCA

Follow these steps to remove the fax PCA.

CAUTION:

ESD sensitive assembly.

Note:

If the product does not have a fax PCA, go to the next step.

Locate the fax PCA that is installed on the formatter.

Locate the fax PCA
Rotate the connector end (away from the phone port) of the fax PCA up and away from the formatter to release it.

Release the connector end of the fax PCA
Carefully remove the fax PCA from the formatter bracket.

Note:
Set this part aside. It will be installed on the replacement formatter.

Remove the fax PCA

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

Dispose of the defective part.

Note:
HP recommends responsible disposal of the defective part.

http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
Unpack the replacement part from the packaging.

CAUTION:
Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

Important:
Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

Note:
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.
To install an assembly, reverse the removal steps.

Note:
When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Install the fax PCA

Follow these steps to install the fax PCA.

CAUTION:

ESD sensitive assembly.

Note:

If the product does not have a fax PCA, go to the next step.

Insert the fax port of the fax PCA into the holder on the formatter tray.

Insert the fax port into the holder
Rotate the connector end of the fax PCA in the direction of the arrow to install it.

Install the fax PCA

Install the DIMM

Follow these steps to install the DIMM.

CAUTION:

ESD sensitive assembly.

Carefully insert the DIMM at an angle into the holder on the formatter.

Note:
Position the DIMM so that the slot in the DIMM is aligned with the tab in the holder.

Insert the DIMM into the holder
Rotate the DIMM in the direction of the arrow to install it.

Install the DIMM
When the DIMM is installed make sure that the retaining clips on the right and left sides of the DIMM snap into place.

Make sure that the retaining clips snap into place

Install the HDD or SSM

Follow these steps to install the HDD or SSM.

CAUTION:

ESD sensitive assembly.

To install the HDD, do the following steps:
1. If foam pads are installed on the backside of the HDD, press down on the connector-side corners of the HDD and on the locking lever to compress the foam.
  
  CAUTION:
  Do not press down on the center of the HDD.
  
  Note:
  If there are no foam pads installed on the backside of the HDD, skip this step.
  
  Press down on the HDD
2. If foam pads are installed on the backside of the HDD, press down on the connector-side corners of the HDD and on the locking lever to compress the foam.
  
  CAUTION:
  Do not press down on the center of the HDD.
  
  Note:
  If there are no foam pads installed on the backside of the HDD, skip this step.
  
  Press down on the HDD
3. Slide the HDD into the connector on the formatter.
  
  Note:
  If foam pads are installed on the backside of the HDD, make sure that they are compressed enough to allow the HDD to easily slide into the connector, and that the locking lever fits into the slot on the formatter.
  
  Install the black plastic HDD case
4. When correctly installed, the HDD locking lever (callout 1) and the connector (callout 2) are securely fastened. Make sure that locking lever prevents the HDD from moving, and that the HDD is fully seated in the connector.
  
  Make sure that the HDD is flat against the formatter
To install the SSM, do the following steps:
1. Slide the SSM in the direction of the arrow to install it.
  
  Install the SSM
2. Position the retainer clip (callout 1) in the slot (callout 2).
  
  Install the retainer clip
3. Rotate the retainer clip to lock it.
  
  Rotate the retainer

Install the formatter

Follow these steps to install the formatter.

CAUTION:

ESD sensitive assembly.

Align the formatter with the guides at the top and bottom of the formatter cage and push the formatter into the slot until it is fully seated.

Align the formatter with the guides and push the formatter into the slot
Finger-tighten the two thumbscrews.

Tighten the two thumbscrews

hp-feedback-input-portlet

Actions

hp-feedback-banner-portlet

Actions

hp-country-locator-portlet

Actions

Country/Region: Flag

Latvia

hp-detect-load-my-device-portlet

Actions

hp-hero-support-search

Actions

Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update"