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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06924671

Version: 1

HP ENVY 13 Laptop PCs - Fan Starts Frequently, Makes Loud Noise

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 29-Sep-2020

Last updated : 29-Sep-2020

DESCRIPTION
The fan is making a loud noise, and turns on frequently.

SCOPE
The information in this document applies to the following:
Computers:
  • HP ENVY 13 Laptop PC series
  • HP ENVY 13-ba0000 Laptop PC series
  • HP ENVY 13m-ba0000 Laptop PC series
  • HP ENVY 13-ba1000 Laptop PC series
Operating Systems:
  • Microsoft Windows 10 20H1 (Version 2004)
  • Microsoft Windows 10 19H2 (Version 1909)
RESOLUTION
To resolve this issue, download and install the following SoftPaq to update the BIOS:
SoftPaq Description
Release Notes
Download SoftPaq
HP Notebook System BIOS Update (Intel Processors)
Version: F.11
Revision: A
note:
A more recent version of this software may be available. Check for newer versions at: http://www.hp.com/drivers.

Hardware platforms affected : HP ENVY 13 Laptop PC (Borman) Configurable Material, HP ENVY 13-ba0000 Laptop PC series, HP ENVY 13m-ba0000 Laptop PC series, HP ENVY Laptop PC 13-ba1000

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06924671

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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