hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP ENVY 17-ce0000 Laptop PC - Components

Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work.

Right side

Figure : Identifying the right-side components
Right-side components and their descriptions
Component
Description
(1)
Camera privacy switch
Turns the camera off and on.
(2)
Optical drive
Depending on your computer model, reads an optical disc or reads and writes to an optical disc.
(3)
Optical drive eject button
Releases the optical drive disc tray.
(4)
USB SuperSpeed port with HP Sleep and Charge
Connects a USB device, provides high-speed data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
(5)
AC adapter and battery light
  • White: The AC adapter is connected and the battery is fully charged.
  • Blinking white: The AC adapter is disconnected and the battery has reached a low battery level.
  • Amber: The AC adapter is connected and the battery is charging.
  • Off: The battery is not charging.
(6)
Power connector
Connects an AC adapter.

Left side

Figure : Identifying the left-side components
Left-side components and their descriptions
Component
Description
(1)
RJ-45 (network) jack/status lights
Connects a network cable.
  • White: The network is connected.
  • Amber: Activity is occurring on the network.
(2)
USB SuperSpeed ports (2)
Connect a USB device, such as a cell phone, camera, activity tracker, or smartwatch, and provide high-speed data transfer.
(3)
HDMI port
Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed High-Definition Multimedia Interface (HDMI) device.
(4)
USB Type-C port with HP Sleep and Charge
Connects a USB device that has a Type-C connector, provides data transfer, and even when the computer is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch.
– and –
Connects a display device that has a USB Type-C connector, providing DisplayPort output.
note:
Cables and/or adapters (purchased separately) may be required.
(5)
Audio-out (headphone)/Audio-in (microphone) combo jack
Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional standalone microphones.
  warning:
To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
To access this guide:
  1. Select the Start button, select HP Help and Support, and then select HP Documentation.
note:
When a device is connected to the jack, the computer speakers are disabled.
(6)
Drive light
  • Blinking white: The hard drive is being accessed.
(7)
Memory card reader
Reads optional memory cards that enable you to store, manage, share, or access information.
To insert a card:
  1. Hold the card label-side up, with connectors facing the computer.
  2. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.
To remove a card:
  1. Press in on the card, and then remove it from the memory card reader.

Display

Figure : Identifying the display components
Display components and their descriptions
Component
Description
(1)
Internal microphones
Record sound.
(2)
Camera
Allows you to video chat, record video, and record still images. Some cameras also allow a facial recognition logon to Windows, instead of a password logon.
note:
Camera functions vary depending on the camera hardware and software installed on your product.
(3)
Camera light
On: The camera is in use.
(4)
WLAN antennas*
Send and receive wireless signals to communicate with wireless local area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
  1. Select the Start button, select HP Help and Support, and then select HP Documentation.

Keyboard area

TouchPad

Figure : Identifying the TouchPad
TouchPad components and their descriptions
Component
Description
(1)
TouchPad zone
Reads your finger gestures to move the pointer or activate items on the screen.
(2)
Left control zone
Textured area that allows you to perform additional gestures.
(3)
Right control zone
Textured area that allows you to perform additional gestures.

Lights

Figure : Identifying the lights
Lights and their descriptions
Component
Description
(1)
Power light
  • On: The computer is on.
  • Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unneeded components.
  • Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.
(2)
Caps lock light
On: Caps lock is on, which switches the key input to all capital letters.
(3)
Mute light
  • On: Computer sound is off.
  • Off: Computer sound is on.

Button, speakers, and fingerprint reader

Figure : Identifying button, speakers, and fingerprint reader
Button, speakers, and fingerprint reader and their descriptions
Component
Description
(1)
Power button
  • When the computer is off, press the button to turn on the computer.
  • When the computer is on, press the button briefly to initiate Sleep.
  • When the computer is in the Sleep state, press the button briefly to exit Sleep (select products only).
  • When the computer is in Hibernation, press the button briefly to exit Hibernation.
  caution:
Pressing and holding down the power button results in the loss of unsaved information.
If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
To learn more about your power settings, see your power options:
  1. Right-click the Power icon , and then select Power Options.
(2)
Speakers
Produce sound.
(3)
Fingerprint reader
Allows a fingerprint logon to Windows, instead of a password logon.
  1. To use the fingerprint reader, place your finger on the fingerprint reader until it reads your fingerprint.
note:
To prevent fingerprint logon issues, make sure when you register your fingerprint that all sides of your finger are registered by the fingerprint reader.

Special keys

Figure : Identifying special keys
Special keys and their descriptions
Component
Description
(1)
esc key
Displays system information when pressed in combination with the fn key.
(2)
fn key
Executes specific functions when pressed in combination with another key.
(3)
Windows key
Opens the Start menu.
note:
Pressing the Windows key again will close the Start menu.
(4)
Action keys
Execute frequently used system functions.
note:
On select products, the f5 action key turns the keyboard backlight feature off or on.
(5)
num lock key
Alternates between the navigational and numeric functions on the integrated numeric keypad.
(6)
Integrated numeric keypad
A separate keypad to the right of the alphabet keyboard. When num lock is pressed, the keypad can be used like an external numeric keypad.
note:
If the keypad function is active when the computer is turned off, that function is reinstated when the computer is turned back on.

Bottom

Figure : Identifying bottom components
Bottom components and their descriptions
Component
Description
Vent
Enables airflow to cool internal components.
note:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. Labels may be in paper form or imprinted on the product.
note:
Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.
  • Service label—Provides important information to identify your computer. When contacting support, you may be asked for the serial number, the product number, or the model number. Locate this information before you contact support.
    Figure : identifying the service label
    Service label components
    Component
    (1)
    HP product name
    (2)
    Model number
    (3)
    Product ID
    (4)
    Serial number
    (5)
    Warranty period
  • Regulatory label(s)—Provide(s) regulatory information about the computer.
  • Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Latvia

hp-detect-load-my-device-portlet

Actions
Loading...