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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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HP Notebook - 15s-du0012tu Product Specifications

Hardware

Product number
6QX77PA
Product name
HP Notebook - 15s-du0012tu
Microprocessor
Intel® Core™ i5-8265U (1.6 GHz base frequency, up to 3.9 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Chipset
Intel® Integrated SoC
Memory, standard
16 GB DDR4-2400 SDRAM (2 x 8 GB)
Video graphics
Intel® UHD Graphics 620
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
15.6" diagonal HD SVA BrightView micro-edge WLED-backlit (1366 x 768)
Wireless connectivity
Realtek 802.11a/b/g/n/ac (2x2) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI; 1 headphone/microphone combo; 1 RJ-45; 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data transfer only); 1 USB 3.1 Type-C™ Gen 1 (Data Transfer Only, 5 Gb/s signaling rate); 1 AC smart pin
Minimum dimensions (W x D x H)
35.85 x 24.2 x 1.99 cm
Weight
Starting at 1.74 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated dual array digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP Documentation; HP ePrint; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™

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Country/Region: Flag Latvia

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