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HP OfficeJet 8010, Pro 8020 and 8030 Printers - Replacing Ink Cartridges

This document is for HP OfficeJet 8010, 8012, 8013, 8015, 8022, and Pro 8020, 8021, 8022, 8023, 8024, 8025, 8025e, 8026, 8028, 8035, and 8035e All-in-One printers.

This document contains steps for replacing the ink cartridges.

Replace the ink cartridges

Replace any low or empty ink cartridges.

Open the front door, and then lift the ink cartridge access door.
Wait until the carriage stops moving before you continue.
Remove the ink cartridge from its slot.
Remove the new ink cartridge from its package, and then pull the orange pull-tab straight back to remove the plastic wrap.

caution:
Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Otherwise, ink might leak from the ink cartridge. When you remove the plastic wrap, the paper label on the top of the ink cartridge tears slightly, which is necessary to properly vent the ink cartridge.
Hold the ink cartridge by its sides, and then twist the orange cap counter-clockwise to remove it from the ink cartridge.
Slightly bend the tab on the ink cartridge.

caution:
Be careful not to bend the tab out more than 1.27 cm (0.5 in). Moving the tab too far might damage the ink cartridge or cause the tab to break.
Bend the tab away from the ink cartridge

Do not bend the tab more than 1.27 cm (0.5 in)
Slide the ink cartridge into its slot, and then press down on the ink cartridge until it snaps into place.
Repeat these steps to install any other new ink cartridges.
Close the front door and ink cartridge access door.

Frequently asked questions (FAQs)

Review the frequently asked questions about replacing ink cartridges.

Which ink cartridges work with my printer?

Ink cartridge numbers vary by printer model. Make sure you use the correct ink cartridges for your printer.

HP OfficeJet Pro 8020 and 8030 printers

	United States and Canada	Europe, Middle East, and Africa	Latin America	Asia Pacific
Black ink cartridge	HP 910 black HP 910XL black HP 916XL black	HP 912 black HP 912XL black HP 917XL black	HP 914 black HP 914XL black HP 918XL black	HP 915 black HP 915XL black HP 919XL black
Cyan ink cartridge	HP 910 cyan HP 910XL cyan	HP 912 cyan HP 912XL cyan	HP 914 cyan HP 914XL cyan	HP 915 cyan HP 915XL cyan
Magenta ink cartridge	HP 910 magenta HP 910XL magenta	HP 912 magenta HP 912XL magenta	HP 914 magenta HP 914XL magenta	HP 915 magenta HP 915XL magenta
Yellow ink cartridge	HP 910 yellow HP 910XL yellow	HP 912 yellow HP 912XL yellow	HP 914 yellow HP 914XL yellow	HP 915 yellow HP 915XL yellow

Where can I buy ink cartridges?

To find your cartridge number and to purchase ink or toner supplies, go to HP Store or a local retailer. Make sure you are using the correct genuine HP ink or toner supplies for your printer. HP cannot guarantee the quality or reliability of non-HP cartridges or refilled HP cartridges. To check the authenticity of your cartridges, go to the HP anti-counterfeit webpage (in English).

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