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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion - 15-cs0072wm Product Specifications

Hardware

Product number
4AL57UA
Product name
HP Pavilion - 15-cs0072wm
Microprocessor
Intel® Core™ i7-8550U (1.8 GHz base frequency, up to 4 GHz with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Flash cache
16 GB
Memory, standard
8 GB DDR4-2400 SDRAM (1 x 8 GB)
Video graphics
  • Intel® UHD Graphics 620
  • Integrated
Hard drive
1 TB 5400 rpm SATA
Display
15.6" diagonal HD SVA BrightView micro-edge WLED-backlit touch screen (1366 x 768)
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI; 1 headphone/microphone combo; 1 RJ-45; 2 USB 3.1 Gen 1 (Data transfer only); 1 USB 3.1 Type-C™ Gen 1 (Data Transfer Only)
Minimum dimensions (W x D x H)
36.16 x 24.16 x 1.79 cm
Weight
1.92 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O PLAY, dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP ePrint; HP Games by WildTangent; HP JumpStart; HP Recovery Manager; HP Support Assistant; HP Connection Optimizer
Software included
McAfee LiveSafe™
Pre-installed software
Netflix; VUDU

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Country/Region: Flag Latvia

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