solution Contentsolution Content

Samsung ProXpress SL-M3320-M3325, SL-M3820-M3826, SL-M4020-M4025 Laser Printers - Loading Paper

This document provides instructions on how to load paper into the paper tray.
note:
Illustrations may differ from your printer depending on the options or models. Check your printer type.

Paper tray overview

To change the size of the paper in the tray, adjust the paper guides.
    Figure : Paper tray overview
  1. Tray extension guide
  2. Paper length guide
  3. Paper width guide
note:
If you do not adjust the guide, it may cause paper registration, image skew, or paper jams.
The paper quantity indicator shows the amount of paper in the tray.
    Figure : Paper quantity indicator
  1. Full
  2. Empty
The duplex unit is preset to Letter/LGL or A4 size, depending on your country. To change the paper size, use the directions to adjust the guides.
  1. Remove the duplex unit.
    Figure : Remove the duplex unit
  2. Adjust the paper guides.
    Figure : Adjust the paper guides

Loading paper in tray 1/optional tray

Use the following steps to load paper into the tray.
  1. Remove the paper tray from the printer.
    Figure : Remove the paper tray
  2. Squeeze the paper width guide and paper length lever to the correct paper size slot marked at the bottom of the tray.
    Figure : Adjust the paper length lever
    Figure : Adjust the paper width guide
  3. Flex or fan the edge of the paper stack to separate the pages before loading.
    Figure : Flex or fan the paper
  4. After inserting paper into the tray, squeeze the paper width guides and paper length guide.
    Figure : Load the paper and adjust the guides
    note:
    • Do not push the paper width guides far enough to cause the materials to warp.
    • Do not use paper with a leading-edge curl, it might cause a paper jam or wrinkle the paper.
      Figure : Correct position of the paper guides
    • If you do not adjust the paper width guide, it might cause paper jams.
      Figure : Correct position of the paper guides
  5. Reinstall the tray.
    Figure : Reinstall the tray
  6. When you print a document, set the paper type and size for the tray.

Loading paper in the multi-purpose (or manual feeder) tray

The paper tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes.
Tips on using the multi-purpose (or manual feeder) tray:
  • Load only one type, size and weight of print media at a time in the in the tray.
  • To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
  • To ensure print quality and to prevent paper jams, only load the specified print media.
  • Flatten any curl on postcards, envelopes, and labels before loading them into the manual feeder.
Use the instructions for loading paper into the multi-purpose (or manual feeder) tray.
    • M332xND/M382xD series: Press the push-release of the multi-purpose (or manual feeder) tray, then open it.
      Figure : Press the push-release
      Figure : Open the tray
    • M382xND/M382xDW/M402xND series: Press the push-release of the multi-purpose (or manual feeder) tray, open the tray (1), then flip open the paper support (2).
      Figure : Press the push-release
      Figure : Open the tray and the paper support
    • For other models: Open the paper tray for manual feeding.
  1. Load the paper.
    Figure : Load the paper
  2. Squeeze the multi-purpose (or manual feeder) tray paper width guides and adjust them to the width of the paper. Do not force them too much, or the paper will bend and cause a paper jam or skew.
    Figure : Adjust the paper width guides
    note:
    • When printing on special media, follow the loading guidelines.
    • When papers overlap when printing using the multi-purpose (or manual feeder) tray, open tray 1 and remove the overlapping papers. Then try printing again.
  3. Set the paper type and size for the multipurpose (or manual feeder) tray.

Printing on special media

The paper setting in the printer and driver should match. This will prevent a paper mismatch error.
To change the paper setting in the printer, go to Samsung Easy Printer Manager, select Switch to advanced mode > Device Settings.
Or if the printer supports a display screen, set it using the Menu button on the control panel.
Then, set the paper type from the Printing Preferences window > Paper tab > Paper Type.
note:
When using special media, feed one sheet at a time.
Refer to the table for special media useable in the tray.
Types
Tray 1
Optional traya
Multi-purpose (or manual feeder) tray
Plain
Y
Y
Y
Thick
Y
Y
Y
Thicker
Y
Thin
Y
Y
Y
Bond
Y
Y
Y
Color
Y
Cardstock
Y
Y
Y
Labels
Y
Transparency
Y
Envelope
Y
Preprinted
Y
Cotton
Y
Recycled
Y
Y
Y
Archive
Y
Y
Y
a. This feature is available when the optional tray is installed.
(Y: Supported, Blank: Not supported)