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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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Samsung ML-4550, ML-4551 Laser Printers - Clearing Paper Jams

This document provides instructions on how to clear a paper jam in the printer.
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
  • Ensure that the adjustable guides are positioned correctly.
  • Do not overload the tray. Ensure that the paper level is below the paper-capacity mark on the inside of the tray.
  • Do not remove paper from the tray while your printer is printing.
  • Flex, fan, and straighten paper before loading.
  • Do not use creased, damp, or highly curled paper.
  • Do not mix paper types in a tray.
  • Use only recommended print media.
  note:
Depending on your printer model and its options, the illustrations used in this document might be different.
  caution:
Turn off the printer before attempting to clear a paper jam.
Clear paper jams
Paper jams can occur in several parts of the printer. Go to the appropriate section to resolve the paper jam.

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Latvia

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