A "Printer Failure: There is a problem with the printer or print system..." error message displays on the printer control panel along with a "B8XXXXXX" error code.
HP PageWide 300, 400, 500 Series - A "Printer Failure" message and "B8XXXXXX" error code display on the printer control panel
Issue
Resolution
Upgrade to the latest FW.
If the problem persists, contact HP.
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