hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05387899

Version: 3

Advisory: HP EliteDesk 800 G1 and HP ProDesk 600 G1 - Very Slow Performance With PXE v1.4.10

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 08-Feb-2017

Last updated : 08-Feb-2017

DESCRIPTION
The computer performs very slowly during PXE boot due to low link speed. This occurs with BIOS versions 2.21 and 2.23.

sourceInformation

SCOPE
Information in this document applies to the following:
Computers:
  • HP EliteDesk 800 G1 Desktop Mini PC
  • HP EliteDesk 800 G1 Small Form Factor PC
  • HP EliteDesk 800 G1 Tower PC
  • HP EliteDesk 800 G1 Ultra-slim PC
  • HP ProDesk 600 G1 Desktop Mini PC
  • HP ProDesk 600 G1 Microtower PC
  • HP ProDesk 600 G1 Small Form Factor PC
  • HP ProDesk 600 G1 Tower PC
RESOLUTION
To resolve this issue, download and install the following SoftPaq:
SoftPaq Description
Release Notes
Download SoftPaq
HP Business Desktop System BIOS (L01 BIOS) for Windows
Version: 2.30
Revision: A
NOTE: A more recent version of this software may be available. Check for newer versions at http://www.hp.com/.

Hardware platforms affected : HP EliteDesk 800 G1 Desktop Mini PC, HP EliteDesk 800 G1 Small Form Factor PC, HP EliteDesk 800 G1 Tower PC, HP EliteDesk 800 G1 Ultra-slim PC, HP ProDesk 600 G1 Desktop Mini PC, HP ProDesk 600 G1 Small Form Factor PC, HP ProDesk 600 G1 Tower PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05387899

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Flag Latvia

hp-detect-load-my-device-portlet

Actions
Loading...