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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05381064

Version: 2

HP Desktops, Notebooks, and Workstations - HP TPM Configuration Utility With Windows 10 Anniversary Edition Compatible TPM Firmware

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 25-Jan-2017

Last updated : 26-Sep-2018

DESCRIPTION
HP TPM Configuration Utility (when used with an appropriate TPM firmware (FW) BIN file) allows one to:
  • Upgrade from an older TPM 1.2 FW to a newer TPM 1.2 FW
  • Upgrade from an older TPM 2.0 FW to a newer TPM 2.0 FW
  • Convert from TPM 1.2 to TPM 2.0
  • Convert from TPM 2.0 to TPM 1.2
NOTE: SoftPaq 81900 has been released. This version is compatible with TPM 2.0 Firmware.

SCOPE
Information in this document applies to the following:
Supported Notebook Platforms
400
HP ProBook 430 G3
400
HP ProBook 440 G3
400
HP ProBook 450 G3
400
HP ProBook 455 G3
400
HP ProBook 470 G3
600
HP ProBook 650/640 G2
600
HP ProBook 645/655 G2
700
HP EliteBook 725 G3
700
HP EliteBook 755/745 G3
800
HP EliteBook 820 G3
800
HP EliteBook 850/840 G3
800
HP Elite x2 1012 G1
1000
HP EliteBook Folio 1030 G1
1000
HP EliteBook Folio 1040 G3
1000
HP EliteBook Folio G1
WS
HP ZBook 15 G3
WS
HP ZBook 15u G3
WS
HP ZBook 17 G3
WS
HP ZBook Studio G3
400
HP ProBook 430 G4
400
HP ProBook 440 G4
400
HP ProBook 450 G4
400
HP ProBook 455 G4
400
HP ProBook 470 G4
600
HP ProBook 640 G3
600
HP ProBook 645 G3
600
HP ProBook 650 G3
600
HP ProBook 655 G3
600
HP Pro x2 612 G2
700
HP EliteBook 725 G4
700
HP EliteBook 745 G4
700
HP EliteBook 755 G4
800
HP EliteBook 820/828 G4
800
HP EliteBook 840/848 G4
800
HP EliteBook 850 G4
1000
HP EliteBook x360 1030 G1
1000
HP EliteBook x360 G2
1000
HP EliteBook Folio 1040 G4
1000
HP Elite x2 1012 G2 Tablet
WS
HP ZBook Studio G4
WS
HP ZBook 14u G4
WS
HP ZBook 15 G4
WS
HP ZBook 15u G4
WS
HP ZBook 17 G4
Supported Desktop Platforms
400
HP ProDesk 400 G2 DM
400
HP ProOne 400 G2 AiO 20T & NT
400
HP ProDesk 400 G3 MT
400
HP ProDesk 400 G3 SFF (2x2)
400
HP ProDesk 480 G3 MT
400
HP ProDesk 490/498 G3
600
HP ProDesk 600 G2
600
HP ProDesk 600 G2 DM
600
HP ProOne 600 G2 AiO
700
HP EliteDesk 705 G2 DM
800
HP EliteDesk 800 G2 TWR
800
HP EliteDesk 800 G2 SFF
800
HP EliteDesk 800 G2 DM
800
HP EliteOne 800 G2 AiO 23T & NT
RPOS
HP RP9 G1 Retail System
400
HP ProOne 400 G3 AiO 20" T/NT
400
HP ProDesk 400 G3 Desktop Mini
400
HP ProDesk 400 G4 MT
400
HP ProDesk 400 G4SFF
600
HP ProOne 600 G3 AiO 21.5" T
600
HP ProDesk 600 G3 MT
600
HP ProDesk 600 G3 SFF
600
HP ProDesk 600 G3 Desktop Mini
600
HP ProDesk 680 G3 MT
700
HP EliteDesk 705 G3 SFF/MT
700
HP EliteDesk 705 G3 Desktop Mini
800
HP ProOne 800 G3 AiO 23.8" T/NT GPU
800
HP EliteDesk 800 G3 TWR
800
HP EliteDesk 800 G3 SFF
800
HP EliteDesk 800 G3 AiO T/NT
800
HP EliteDesk 800 G3 DM
HP Elite Slice
RESOLUTION
Warning!
To avoid a complete loss of data, the drive must be fully decrypted before using the utility. Merely suspending BitLocker is not good enough.
The utility has a built-in check for Microsoft BitLocker, HP Drive Encryption, and WinMagic SecureDoc solutions only. If BitLocker or HP Drive Encryption or SecureDoc is used, the utility will exit after advising that the disk must be decrypted first. The utility does not detect other disk encryption solutions.
IMPORTANT! Before attempting to upgrade to TPM 2.0, make sure the system BIOS has been updated to the latest available version. Check for the latest BIOS version starting here: http://www.hp.com/drivers.
SoftPaq Contents (sp81900): This softpaq contains the following:
  • HP TPM Configuration Utility version 1.0.6.1

    - TPMConfig.exe for 32-bit OS
    - TPMConfig64.exe for 64-bit OS

  • Common Criteria (CC) certified TPM FW BIN files

    - TPM12_6.40.190.0_to_TPM12_6.43.243.0.BIN
    - TPM12_6.40.190.0_to_TPM20_7.62.3126.0.BIN
    - TPM12_6.41.197.0_to_TPM12_6.43.243.0.BIN
    - TPM12_6.41.197.0_to_TPM20_7.62.3126.0.BIN
    - TPM12_6.41.198.0_to_TPM12_6.43.243.0.BIN
    - TPM12_6.41.198.0_to_TPM20_7.62.3126.0.BIN
    - TPM12_6.43.243.0_to_TPM20_7.62.3126.0.BIN
    - TPM20_7.40.2098.0_to_TPM12_6.43.243.0.BIN
    - TPM20_7.40.2098.0_to_TPM20_7.62.3126.0.BIN
    - TPM20_7.41.2375.0_to_TPM12_6.43.243.0.BIN
    - TPM20_7.41.2375.0_to_TPM20_7.62.3126.0.BIN
    - TPM20_7.60.2677.0_to_TPM12_6.43.243.0.BIN
    - TPM20_7.60.2677.0_to_TPM20_7.62.3126.0.BIN
    - TPM20_7.61.2785.0_to_TPM12_6.43.243.0.BIN
    - TPM20_7.61.2785.0_to_TPM20_7.62.3126.0.BIN
    - TPM20_7.62.3126.0_to_TPM12_6.43.243.0.BIN
Compatibility
  • This softpaq supersedes sp78910.

  • It is supported on 2015, 2016, and 2017 Commercial platforms that have Infineon SLB9670 TPM chip and the latest Commercial BIOS. For details, refer to the List of Supported Platforms at the end of this document.

  • Windows 7 will only work with TPM 1.2. TPM 2.0 is not supported on HP platforms with Windows 7.

  • Windows 8.x and Windows 10 can support either TPM 1.2 or TPM 2.0.

  • TPM can be converted between TPM 1.2 and TPM 2.0 up to a maximum of 64 times.

  • The utility can only be run in Windows 7, Windows 8.x, or Windows 10. It does not support Windows PE.

  • Physical presence is required.
Instructions
  1. Run softpaq to extract files. By default it will extract the files in C:\SWSETUP\SP81900 folder.

  2. Copy the desired TPM FW BIN file and the appropriate HP TPM Configuration Utility (either 32-bit or 64-bit) to a temporary folder. Only one TPM FW BIN file is allowed in the temporary folder.

  3. Do not rename the TPM FW BIN file.

  4. Open CMD Prompt in Administrator mode and run TPM.MSC to determine the TPM Manufacturer Information.

    - Manufacturer Name: IFX

    - For TPM 1.2, check the Manufacturer Version 6.40 or 6.41:

    - For version 6.40, use file TPM12_6.40.190.0_to_TPM12_6.43.243.0.BIN

    - For version 6.41, include logic that tries one and,if it fails, uses the other of these:

    TPM12_6.41.197.0_to_TPM12_6.43.243.0.BIN

    or

    TPM12_6.41.198.0_to_TPM12_6.43.243.0.BIN

    NOTE: This is necessary because TPM.msc does not reveal the actual build; no way to tell if you currently have 6.41.197 or 6.41.198.


    - For TPM 2.0, Manufacturer Version: Either 7.40 or 7.41 or 7.60 or 7.61

    - Specification version: Either 1.2 or 2.0

  5. The utility supports

    - Graphical User Interface (GUI) for step-by-step execution

    - Command line mode (including silent execution)

  6. Run MSINFO32 to determine 32-bit or 64-bit OS. Examine System Type (will show either "x64-based PC" or "32-based PC").

  7. Run the appropriate utility (TPMConfig.exe for 32-bit OS or TPMConfig64.exe for 64-bit OS) as an Administrator from the folder where the utility and TPM FW BIN file are located.
Additional Notes
  • On Windows 7, TPM 1.2 must be activated in BIOS (Check TPM state in BIOS).

  • On Windows 8.x or Windows 10, the OS will automatically take ownership of TPM.

  • Windows 8.x and Windows 10 require GPT partition style when using TPM 2.0. The BIOS setting for boot mode should be set to native UEFI (recommended) or UEFI with CSM.
  • Windows 7-64, Windows 8.x, and Windows 10 will work with MBR or GPT partition style when using TPM 1.2.
Command Line Options
Option
Comments
-fBIN-file
Specifies the TPM firmware .BIN image file. Default is *.BIN in the executable folder. This switch is required if running in silent mode (-s).

NOTE: there is no space between -f and filename.
-ppassword-file
Specify password file created with the HpqPswd utility. This file is required if there is a BIOS Setup password set.

NOTE: there is no space between -p and filename.
-s
Silent mode.
-c
Create HP_TOOLS partition if not present. On a GPT formatted system with native UEFI boot, this option is ignored. On MBR, the partition is not created if it already exists. If unable to create partition, exits with error code
-?
Show the same usage dialog that appears if an invalid command line is detected. This options overrides all other options, including -s.
Command Line Examples (assuming it is a 64-bit OS)
  1. Graphical user interface
    - Tpmconfig64
  2. Silent mode
    - Tpmconfig64 -s -fFirmwareFileName
  3. Silent mode, create EFI/HP_TOOLS partition if not existed
    - Tpmconfig64 -s -fFirmwareFileName -c
  4. Silent mode, password file is provided
    - Tpmconfig64 -s -fFirmwareFileName -pBiosPasswordFile
  5. To convert from TPM FW version 6.40.190.0 to TPM FW version 7.61.2785.0
    - Tpmconfig64 -s -fTPM12_6.40.190.0_to_TPM20_7.61.2785.0.BIN
  6. To convert from TPM FW version 7.41.2375.0 to TPM FW version 7.61.2785.0
    - Tpmconfig64 -s -fTPM20_7.41.2375.0_to_TPM20_7.61.2785.0.BIN
  7. To upgrade from TPM FW version 7.40.2098.0 to TPM FW version 7.61.2785.0
    - Tpmconfig64 -s -fTPM20_7.40.2098.0_to_TPM20_7.61.2785.0.BIN
  8. To upgrade from TPM FW version 7.61.2785.0 to TPM FW version 6.41.198.0
    - Tpmconfig64 -s -fTPM20_7.61.2785.0_to_TPM12_6.41.198.0.BIN
Download the TPM Configuration Utility: This softpaq supersedes sp78910
SoftPaq Description
Release Notes
Download SoftPaq
HP Trusted Platform Module (TPM) Configuration Utility
Version: 6.43-7.62CC
Revision: A
NOTE: A more recent version of this software may be available. Check for newer versions at: http://www.hp.com/drivers

Hardware platforms affected : HP EliteBook 1040 G3 Notebook PC, HP EliteBook 725 G3 Notebook PC, HP EliteBook 725 G4 Notebook PC, HP EliteBook 745 G3 Notebook PC, HP EliteBook 745 G4 Notebook PC, HP EliteBook 755 G3 Notebook PC, HP EliteBook 755 G4 Notebook PC, HP EliteBook 820 G3 Notebook PC, HP EliteBook 820 G4 Notebook PC, HP EliteBook 840 G3 Notebook PC, HP EliteBook 840 G4 Notebook PC, HP EliteBook 850 G3 Notebook PC, HP EliteBook 850 G4 Notebook PC, HP EliteBook Folio 1020 G1 Notebook PC, HP EliteBook Folio 1020 G1 Special Edition Notebook PC, HP EliteBook Folio 1040 G1 Notebook PC, HP EliteBook x360 1030 G2, HP EliteDesk 705 G2 Desktop Mini PC, HP EliteDesk 705 G3 Desktop Mini PC, HP EliteDesk 705 G3 Microtower PC, HP EliteDesk 705 G3 Small Form Factor PC, HP EliteDesk 800 35W G2 Desktop Mini PC, HP EliteDesk 800 65W G2 Desktop Mini PC, HP EliteDesk 800 G2 Small Form Factor PC, HP EliteDesk 800 G2 Tower PC, HP EliteDesk 800 G3 Small Form Factor PC, HP EliteDesk 800 G3 Tower PC, HP EliteOne 800 G2 23-inch Non-Touch All-in-One PC, HP EliteOne 800 G2 23-inch Touch All-in-One PC, HP EliteOne 800 G3 23.8-inch Touch All-in-One PC, HP Pro x2 612 G2, HP ProBook 430 G3 Notebook PC, HP ProBook 430 G4 Notebook PC, HP ProBook 440 G3 Notebook PC, HP ProBook 440 G4 Notebook PC, HP ProBook 450 G3 Notebook PC, HP ProBook 450 G4 Notebook PC, HP ProBook 455 G3 Notebook PC, HP ProBook 455 G4 Notebook PC, HP ProBook 470 G3 Notebook PC, HP ProBook 470 G4 Notebook PC, HP ProBook 640 G3 Notebook PC, HP ProBook 645 G3 Notebook PC, HP ProBook 650 G3 Notebook PC, HP ProBook 655 G3 Notebook PC, HP ProDesk 400 G2 Desktop Mini PC, HP ProDesk 400 G2 Desktop Mini PC (ENERGY STAR), HP ProDesk 400 G3 Desktop Mini PC, HP ProDesk 400 G3 Desktop Mini PC (ENERGY STAR), HP ProDesk 400 G3 Microtower PC, HP ProDesk 400 G3 Microtower PC (ENERGY STAR), HP ProDesk 400 G3 Small Form Factor PC, HP ProDesk 400 G3 Small Form Factor PC (ENERGY STAR), HP ProDesk 400 G4 Microtower PC, HP ProDesk 400 G4 Microtower PC (ENERGY STAR), HP ProDesk 400 G4 Small Form Factor PC, HP ProDesk 400 G4 Small Form Factor PC (ENERGY STAR), HP ProDesk 480 G3 Microtower PC, HP ProDesk 480 G3 Microtower PC (ENERGY STAR), HP ProDesk 490 G3 Microtower PC, HP ProDesk 490 G3 Microtower PC (ENERGY STAR), HP ProDesk 498 G3 Microtower PC, HP ProDesk 498 G3 Microtower PC (ENERGY STAR), HP ProDesk 600 G2 Desktop Mini PC, HP ProDesk 600 G2 Desktop Mini PC (ENERGY STAR), HP ProDesk 600 G2 Microtower PC, HP ProDesk 600 G2 Small Form Factor PC, HP ProDesk 600 G3 Microtower PC, HP ProDesk 600 G3 Microtower PC (with PCI slot), HP ProDesk 600 G3 Small Form Factor PC, HP ProOne 400 G2 20-inch Non-Touch All-in-One PC, HP ProOne 400 G2 20-inch Non-Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G2 20-inch Touch All-in-One PC, HP ProOne 400 G2 20-inch Touch All-in-One PC (ENERGY STAR), HP ProOne 400 G3 20-inch Touch All-in-One PC, HP ProOne 400 G3 20-inch Touch All-in-One PC (ENERGY STAR), HP ProOne 600 G2 21.5-inch Non-Touch All-in-One PC, HP ProOne 600 G3 21.5-inch Non-Touch All-in-One PC, HP ZBook 14u G4 Mobile Workstation, HP ZBook 14u G4 Mobile Workstation (ENERGY STAR), HP ZBook 15 G4 Mobile Workstation, HP ZBook 15 G4 Mobile Workstation (ENERGY STAR), HP ZBook 15u G3 Mobile Workstation (ENERGY STAR), HP ZBook 15u G3 Mobile Workstation (ENERGY STAR) Bundle, HP ZBook 15u G4 Mobile Workstation, HP ZBook 15u G4 Mobile Workstation (ENERGY STAR), HP ZBook 17 G3 Mobile Workstation, HP ZBook 17 G3 Mobile Workstation (ENERGY STAR), HP ZBook 17 G4 Mobile Workstation, HP ZBook 17 G4 Mobile Workstation (ENERGY STAR), HP ZBook Studio G3 Mobile Workstation, HP ZBook Studio G3 Mobile Workstation (ENERGY STAR), HP ZBook Studio G4 Mobile Workstation, HP ZBook Studio G4 Mobile Workstation (ENERGY STAR)

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05381064

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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