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HP ScanJet Enterprise Flow 5000 s4, 7000 s3 - Use the scanner

The following topics describe how to load originals into the input tray.
Load originals
Document loading tips
  • The maximum capacity of the input tray is 80 sheets of 75 g/m2 (20 lb) paper. When using heavier paper, the maximum capacity is decreased.
      note:
    Use the lines on the input tray paper guides to help you to not exceed the input tray capacity.
  • The maximum name card capacity is approximately 9 or 10 cards. For rigid cards, bank cards, and embossed cards, load only one card at a time.
  • Be sure that original documents are within these guidelines:
    Width:
    51 to 216 mm
    Length:
    51 to 3100 mm
    Weight:
    40 g/m2 to 413 g/m2
  • Scanning the following types of documents might result in paper jams or damage to the documents.
    Wrinkled or creased documents
    Curled documents
    Torn documents
    Documents with paper clips or staples
    Carbon paper
    Coated paper
    Extremely thin, translucent paper
    Paper with adhesive notes or flags attached
    Photos
    Overhead transparencies
    Papers that are stuck together
    Paper where the toner has not fully dried, or with wet substances such as glue or correction fluid
  • Smooth out any folds or curls in your documents before placing them into the feeder. If the leading edge of a document is curled or folded, it might cause a paper jam.
  • To scan fragile documents (such as photos or documents on wrinkled or very lightweight paper), place the document in a clear, heavyweight document sleeve no wider than 216 mm before loading them into the input tray.
      note:
    If you do not have an appropriately-sized document sleeve, consider using a sleeve intended for use in a ring binder. Trim the ring-side edge so the sleeve is no more than 216 mm wide. Also, disable multipick detection before scanning, as the document sleeve will trigger a multipick error.
  • Make sure that the hatch on the document feeder is securely latched. To properly close the hatch, press firmly on both sides of the hatch.
  • Adjust the paper guides to the width of the documents. Make sure that the paper guides touch the edges of the original. If there is any clearance between the paper guides and the edges of the documents, the scanned image might be skewed.
  • When placing a stack of documents into the feeder, gently set the stack in the input tray. Do not drop the stack into the tray and do not tap the top edge of the stack after you have placed the stack in the input tray.
  • Clean the scan rollers if the rollers are visibly dirty or after scanning a document written with or written on with pencil.
Supported paper sizes and types
Supported paper types and sizes for the product are shown below.
Size and dimensions
Supported
U.S.-Letter: 215.9 x 279.4 mm
U.S.-Legal: 215.9 x 355.6 mm
U.S.-Executive: 184.2 x 266.7 mm
ISO A4: 210 x 297 mm
JIS B5: 182 x 257 mm
ISO B5: 176 x 250 mm
ISO A5: 148 x 210 mm
ISO A6: 105 x 148 mm
ISO A7: 74 x 104 mm
ISO A8: 52 x 74 mm
Custom
  • Minimum: 51 x 51 mm
  • Maximum: 216 x 3100 mm
Load documents
  1. Open the document input and output trays, and then extend the tray extensions.
    Figure : Open the input and output trays
    For the output tray, slide the tray out from underneath the scanner, unfold the first extension, slide the second extension outward, and then rotate the small third tab 90 degrees.
      note:
    For sheets longer than Letter or A4, such as Legal, leave the small tab folded.
  2. Verify that the Separation Page (SP) switch is set to the unfolded media icon.
    Figure : The SP switch
  3. Adjust the paper guides on the input tray to the width of the documents. Take care not to overtighten the guides, which can restrict paper feeding.
    Figure : Adjust paper guides
    When scanning small originals such as checks, it is especially important that the paper guides fit snugly against the edges of the original yet not restrict paper feeding.
  4. Fan the stack of document pages to ensure that the pages do not stick together. Fan the edge that will be pointing into the feeder in one direction, and then fan that same edge in the opposite direction.
    Figure : Alt.
  5. Align the edges of the documents by tapping the bottom of the stack against the table top. Rotate the stack 90 degrees and repeat.
    Figure : Alt.
  6. Gently set the stack in the input tray. Load the pages face down with the top of the pages pointing into the feeder.
    For best results, do not drop the stack into the feeder and do not tap the top edge of the stack after you have placed it in the input tray.
    Figure : Load the document stack
      note:
    Avoid feeding a document with a leading edge that has been folded or frayed.
  7. Verify that the paper guides are aligned with the edges of the stack.
    Figure : Adjust paper guides
Load cards
To load cards into the input tray, follow these steps:
  1. Load the stack of cards face down in landscape orientation, with the short dimension parallel to the paper guides.
    Figure : Load cards
      note:
    To ensure the best scan quality, load rigid or embossed cards in this orientation, and load only one at a time.
  2. Adjust the paper guides to center the cards, making sure the paper guides touch the edges of the cards.
    Figure : Adjust paper guides
  3. Set the output tray small media guide.
    Figure : Adjust output guide
  4. For thicker, more rigid cards, slide the SP switch to the disabled position to avoid causing a multipick error.
    Figure : Adjust the SP switch
Load folded media
The scanner supports A3 merging by folding an A3 page into A4 size and then feeding the page through scanner using the scanning software on the computer. The scanning software can merge the two A4 scanned images into one A3 scanned image.
When using the A3 merging feature, follow these general guidelines:
  • Feed only one folded A3 sheet at any one time. Feeding more than one folded A3 page will cause the paper jam or will prevent a successful final merged A3 scanned image.
  • Do not use thicker, heavier paper. Using thicker A3 folded paper might result in skew in the final scanned images.
To enable A3 merging with HP Smart Document Scan Software profile, follow these steps:
  1. Open the HP Smart Document Scan Software.
  2. Select a scan profile, and then click Edit profile.
  3. On the Image Processing tab of the Profile Settings dialog box, click Adjust Scanned Document.
  4. Select or check Merge sides of each 2-sided (duplex) scan into a single page box.
  5. On the Scan Settings tab of the Profile Settings dialog box, click Hardware Options, and then clear the Misfeed (multipick) detection check box.
  6. Click Save, and then, in the Scan from drop-down list, select a duplex scan method.
  7. Load the folded A3 media, which is now an A4 size, onto the scanner input tray.
  8. Make sure that the folded edge of the A3 media is aligned to the scanner right paper guide.
  9. Slide the SP switch to the disabled position (to the left side) before scanning the folded A3 media.
      note:
    If the SP switch is not set correctly, it will cause the scanner to damage the folded A3 paper.
  note:
Content that is located where the document is folded might appear missing or corrupted in the final merged A3 scanned image.

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