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Removing and Replacing the WWAN Module for HP Pavilion x360 Notebook PCs

This document applies to HP Pavilion x360 notebook computers.
HP Pavilion x360 notebook computer
Before you begin
  • You need a Phillips head screwdriver.
  • Turn off the computer. Disconnect the Ethernet or modem cable. Disconnect the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
  • HP strongly recommends the use of an anti-static wrist strap and a conductive foam pad when working on the computer.
  • Do not remove a component from its protective packaging until you are ready to install it.
  warning:
The edges of metal panels can cut skin. Be careful not to slide skin along any interior metal edge of the computer.
  warning:
Before starting, power off the computer and wait for components to cool before starting these procedures.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
  caution:
Procedures in this document are provided by HP for qualified service agents and as a courtesy to its customers. Servicing internal components increases the risk of damaging the computer which might not be covered under warranty. Understand the risk and refer to the product's warranty before attempting to service the computer.
Video overview
View the following video before using the steps in this article.
  note:
The video and graphics in this article depict a specific configuration of notebook computer. These same removal and replacement procedures apply to all configurations for all HP Pavilion x360 Notebook computers.
Removing the WWAN module
  warning:
Make sure the computer is disconnected from power before starting.
Follow the steps in this section to remove the WWAN module.
Step 1
Remove the base enclosure.
For instructions to remove the base enclosure, see the HP support document, Removing and Replacing the Base Enclosure.
Removing the base enclosure
Step 2
Find the battery cable.
The battery cable
Step 3
Disconnect the battery cable.
Disconnecting the battery cable
Step 4
Find the WWAN module.
The WWAN module
Step 5
Carefully disconnect the WWAN antenna cables from the WWAN module, noting which antenna cable is attached to which terminal on the module for later replacement.
  caution:
Use care when disconnecting antenna cables as a damaged cable or connector can degrade computer performance.
Disconnecting the WWAN module antenna cables
Step 6
Find the screw on the module.
The module screw
Step 7
Remove the screw allowing the module to pop up.
Removing the screw and the module popping up
Step 8
Grasping it by the edges, remove the module and place in a static dissipative bag.
Removing the module
Replacing the WWAN module
Use the steps in this section to replace the WWAN module.
Step 1
Align the notch on the module with the key on the module slot.
Aligning the notch and key
Step 2
At an angle, gently insert the module into its slot.
Inserting the module into its slot
Step 3
Press the module down and replace the screw.
Replacing the screw on the module
Step 4
Pressing down, reconnect the antenna cables to the terminals on the module.
Reconnecting the antenna cables
Step 5
Connect the battery cable to its connector.
Connecting the battery cable
Step 6
Replace the base enclosure.
For instructions to replace the base enclosure, see the HP support document, Removing and Replacing the Base Enclosure.
Replacing the base enclosure

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