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Removing and Replacing the Rear Cover in HP ENVY 23-d000/23se-d000 TouchSmart All-in-One Series Desktop PCs

This document applies to HP ENVY 23-d000 All-in-One desktop computers.
HP ENVY 23-d000 All-in-One desktop computer
Before you begin
  • You need a Phillips head screwdriver.
  • Remove all CDs and DVDs from the optical drive.
  • Turn off the computer, and disconnect all cables. Be sure to disconnect the network cable before disconnecting the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
  • Place the computer face-down on a soft flat surface. HP recommends that you place the computer on a blanket, towel, or other soft cloth to protect the touch screen surface from scratches or other damage.
  • Do not remove a component from the protective packaging until you are ready to install it.
  warning:
Make sure the computer is disconnected from power before starting.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
Video overview
View the following video before using the steps in this article.
Removing and replacing the rear cover
Remove the rear cover to access the internal components.
Removing the rear cover
Use the following steps to remove the rear cover:
Step 1
Place the computer face down on a table with the stand overhanging the edge of the table.
The computer overhanging the edge of the table
Step 2
Remove the VESA cover.
Removing the VESA cover
Step 3
Loosen each of the three captive Phillips head screws for the rear cover, two on the bottom corners, and one in the center. Loosen the corner screws until you hear a clicking sound five times.
Screw locations
Step 4
Pry up on the bottom edges of the rear cover then work the rest of the cover free from the computer.
Removing the rear cover
Replacing the rear cover
Use the following steps to replace the rear cover:
Step 1
Find the small tabs on the outer edge of the rear cover that fit under the lip that surrounds the bezel.
Finding the tabs
Step 2
Align the rear cover tabs under the lip of the bezel...
Placing the tabs under the lip
...lower the cover onto the computer.
Lowering the cover onto the computer
Step 3
Press the cover firmly until all tabs have snapped into place.
Pressing and snapping the cover into place
Step 4
Note that the bottom edges of the cover are not flush against the outer trim.
Edge not flush
Step 5
Replace the center screw.
Replacing the center screw
Step 6
Tighten the two bottom corner screws until the bottom edges of the cover are flush against the outer trim.
Replacing the corner screws

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