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HP EliteBook 2560p Notebook PC - Removing and Replacing the Memory

Introduction
This document is provided to assist in removing and replacing the memory for the HP EliteBook 2560p Notebook PC.
Minimum skill level
The end user requires no hardware-specific training to replace the defective part. The end user should have familiarity with system hardware and software requiring repair.
Parts required
  note:
Part numbers are subject to change.
The replacement part number will vary depending on the memory that is being replaced. If a part is listed as "Yes" under "Requires Return" then the defective part needs to be returned to HP. Click here for more information on returning parts to HP.
Description
Part Number
Requires Return
8GB, 1333-MHz, PC3-10600 memory module (Shared)
634091-001 (Original)
Yes
4GB, 1333-MHz, PC3-10600 memory module (Shared)
621569-001 (Modified)
Yes
2GB, 1333-MHz, PC3-10600 memory module (Shared)
621565-001 (Modified)
Yes
  note:
For customers in countries/regions with RoHS legislation* (e.g. EU, China, etc.) restricting the use of hazardous substances in electrical equipment. The use of the Original Spare part is regulated by RoHS legislation. If your unit contains a part that is labelled with the Modified Spare number, the Modified Spare must be ordered as the replacement part. If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit.
Summary of instructions
To view a video demonstrating the procedure for removing the memory, click on the link below. Or use the product video listing on the HP Services Media Library (Click here to go to HP Services Media Library), then select Memory from the menu on the upper left hand side of the screen.
Click here to view the memory removal video (right-click on the link to open in a new window/tab).
Memory removal
  caution:
Observe all precautions when removing and replacing components.
  1. Review the safety considerations before performing the steps listed below by clicking on the following link:
      caution:
    Failure to comply with the precautions could result in damage to your product or loss of data.
  2.   note:
    The notebook contains two memory slots one above the other in a staggered arrangement.
  3. Push both arms outward simultaneously to release the memory board to the spring tension position.
      caution:
    When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory. Click here to access the information on how to handle a memory board.
  4. Grasp the memory board by the edges and pull gently to remove it.
  5. Place the memory board in a static dissipative bag.
Memory replacement
  1. Grasp the memory board by the edges and remove it from the static dissipative bag.
  2. Align the notch in the memory board with the key in the empty board receptacle on the system board.
  3. At an angle, gently insert the memory board into the slot on the system board.
      caution:
    When handling a memory board, use care to prevent touching the memory chips on the board. Touching the memory chips could damage or destroy the memory. Click here to access the information on how to handle a memory board.
  4. Press the memory board down to latch the arms.
Verifying successful repair
Power on the server and verify that the BIOS memory and processor messages are displayed on the monitor during the boot process.

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