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HP Customer Support - Knowledge Base

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Protecting and Caring for your HP Notebook PC

This document is for all HP Notebook computers.
HP notebook computers are designed for use in typical office, school or home environments. Under these conditions and following the guidelines in this document, your HP notebook should present no risk to you or its surroundings. However, normal notebook usage generates heat and uses electricity, so proper precautions should be taken into consideration to prevent personal or property injury. This document outlines basic guidelines for proper use of a notebook computer. For more detailed information, please read the Safety and Comfort guide provided with the product and the HP Ergonomics Guide.
While safety is an important concern, you also want to get the most out of your notebook and avoid costly repairs. Following the guidelines and precautions in this document, your HP notebook can provide years of trouble-free operation.
  warning:
To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Environmental tips for HP notebooks

You can significantly reduce risks to your notebook computer by paying attention to the environment around it. Read a section below for simple environmental precautions you can take to help your notebook computer function as designed.

Electrical tips for HP notebooks

Proper maintenance of the notebook's electrical components, such as the power adapter and power cord, can keep both you and your notebook safe from potential harm. Do not do anything with the notebook or its components that you would not do with other kinds of electrical devices.

Transportation tips for HP notebooks

Most notebooks are designed for easy portability, but that does not make them immune to transportation mishaps. If you exercise care with how you handle the notebook, you can reduce the risk of accidents.

Battery tips for HP notebooks

It is important to be aware of ways that you can care for the battery in your notebook computer. Certain conditions might reduce battery run time and life span.
For detailed information about battery performance, refer to Improving Battery Performance (Windows 8, 7, Vista).

Cleaning tips for HP notebooks

Dust, dirt, ash, pet hair, and other contaminants can accumulate on or inside your notebook, causing scratches or overheating. You can extend the life of your notebook by removing potentially damaging buildup. Clean your notebook on a regular basis.
HP recommends the following cleaning materials:
  • Compressed air spray, which is available from most computer retailers.
    For detailed information about keeping your notebook clean, refer to Cleaning your Notebook PC.
  • Cleaning solution or monitor wipes intended for use on LCD screens, which are available from most computer retailers.
  • A clean, soft cotton cloth; the type of cleaning towel used for eyeglasses is preferable. For cleaning parts such as the HP webcam lens, use a micro fiber screen dusting cloth.
    For detailed information about webcam lens care, refer to How to Clean the HP Webcam Lens.

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