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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01177960

Version: 1

HP xw6400 and xw8400 Workstation - Workstation may reboot with "930 - Non-fatal Error"

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 27-Sep-2007

Last updated : 27-Sep-2007

DESCRIPTION
The workstation may reboot to the F1 prompt when the following error occurs:
“930 – Non-fatal internal Northbridge error” with sub error “B6err: Single ECC error”

sourceInformation

SCOPE
  • HP xw6400 and xw8400 Workstation.
  • System BIOS v 2.24 or earlier.
RESOLUTION
Update the system BIOS to v 2.25 or later:
  1. Select your workstation model.
  2. Select “Download drivers and software.”
  3. Select your operating system.
  4. Select “BIOS”
  5. Download the BIOS package (v 2.25 or greater) and carefully read the instructions before proceeding.
RECEIVE PROACTIVE UPDATES: Receive support alerts (such as the document you are reading), as well as updates on drivers, software, firmware, and customer replaceable components, pro-actively via e-mail through HP Subscriber's Choice for your specific HP Workstation. Click here to sign up for Subscriber's Choice

Hardware platforms affected : HP xw6400 Workstation, HP xw8400 Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA01177960

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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