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HP Printers - Using the HP Smart App (Mac)

This document is for HP printers and the HP Smart app for Mac.
The HP Smart app includes tools to print, scan, check ink levels, and set up your printer on a wireless network.
 HP Smart app icon
note:
AirPrint is an Apple technology that helps you create full-quality printed output without the need to download or install drivers. For additional features, install the HP Smart app.

Step 1: Install the HP Smart app

Install the HP Smart app, and then add your printer.
  1. Go to 123.hp.com, type your printer model, and then follow the on-screen instructions to download and install the app.
    note:
    Not all printers are supported by the HP Smart app at this time.
  2. Open the HP Smart app, and then add the printer to your network.
    • If you have one or more printers connected to the network, the app automatically selects a printer. Swipe left or right to select the printer you want to use. If your printer is not shown, click Printer not listed, and then follow the on-screen instructions to add another printer.
      Selecting a printer
    • If you are setting up a new printer, click Printers, select Set up a new printer, and then follow the on-screen instructions to complete the setup.

Step 2: Print or scan documents and photos

On the HP Smart app home screen, click a tile to print or scan an item from your printer, or scan images with the camera on the Mac.
HP Smart homepage

Step 3: Manage printer preferences, messages, and supplies

From the home screen, click your printer to view the printer status, print reports, order supplies, change printer preferences, and access your HP Instant Ink dashboard.
note:
Printer information, reports, and tools vary by printer.
  • View printer status: Confirm your printer is ready for use. A yellow caution triangle displays when the printer needs attention. You can also get printer information such as the printer's IP address, installation status, and network status.
  • Check ink or toner levels and order supplies: Click Supported Cartridges to view the estimated ink or toner cartridge levels, and then click the Order Supplies button to order replacement ink or toner cartridges.
  • Access the HP Instant Ink dashboard: Click HP Instant Ink to open your HP Instant Ink dashboard or enroll your printer in HP Instant Ink.
  • Print reports and access tools: Click Printer Reports to print reports such as a Printer Status Report, Network Configuration Page, or Print Quality Report. Click Printer Quality Tools to perform maintenance actions on the printer.
  • Access the printer's Embedded Web Server (EWS): Click Printer Home Page to open the printer's Embedded Web Server (EWS).

Step 4: Learn about additional features and resources

From the HP Smart app home screen, explore additional features of the HP Smart app.
note:
Some features might not be available for your printer.
  • Print Anywhere: Use your mobile device to send print jobs over the Internet when you are away from your printer. Available on select HP printers. Go to Print Anywhere with the HP Smart App for more information.
  • Smart Tasks: Create shortcuts for printing, emailing, or saving files from the HP Smart app. Go to Using Smart Tasks for more information.

Frequently asked questions (FAQs)

Read the following sections for more information about using the app and troubleshooting issues.

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