HP RP5 Retail System Model 5810
Welcome to the product support page!
HP RP5 Retail System Model 5810

HP RP5 Retail System Model 5810

Submit
Alert
Learn more
Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode

Product specifications

Product name
HP RP5 Retail System Model 5810
Subcategory
Point of Sale (POS) and Kiosks
Operating system
Windows 10 Pro 64-bit [1] Windows 10 IoT Enterprise Pro Retail 64-bit [1] Windows 8.1 Pro 64-bit [2] Windows 7 Professional 64 (available through downgrade rights from Windows 10 Pro) [3] Windows 7 Professional 32 (available through downgrade rights from Windows 10 Pro) [3] Windows Embedded POSReady 7 32-bit [2] Windows Embedded POSReady 7 64-bit [2]
Chipset
Intel® Q87 Express
Memory Slots
4 DIMM
Internal drive bays
Two 3.5"
External drive bays
One 5.25"
Optical drive
SATA DVD-ROM
Graphics (integrated)
Intel® HD Graphics; Intel® HD Graphics 4400; Intel® HD Graphics 4600; NVIDIA NVS 315 (1 GB); NVIDIA NVS 510 (2 GB)
I/O Port location
Back
Ports
5 USB 2.0; 2 USB 3.0; 1 24V powered USB; 2 powered serial (5V/12V); 1 PS/2 keyboard; 1 PS/2 mouse; 1 VGA; 1 DisplayPort 1.2; 1 audio in; 1 audio out; 1 RJ-45; 1 RJ-12 (cash drawer)
Ports note
Additional optional ports include 1 parallel, 1 eSATA, up to 6 12V USB, additional DisplayPort, and 2 RS-232 via serial card
Expansion slots
1 half-height PCIe x16 (x16); 1 half-height PCIe x16 (x4); 2 full-height PCI or PCIe (x1)
Network interface
Integrated Intel I217LM GbE; Intel I210-T1 PCIe GbE (optional); Intel 7260 802.11 a/b/g/n wireless PCIe (optional); Broadcom NetXtreme GbE PCIe (optional) [7,8,9]
Ecolabels
ENERGY STAR® certified and EPEAT® registered configurations available
Power
240 W 90% efficient, active PFC
Operating humidity range
20 to 85% RH
Minimum dimensions (W x D x H)
33.8 x 37.9 x 10 cm
Weight
6.84 kg
Weight note (metric)
Exact weight depends on configuration
Security management
TPM 1.2 Embedded Security Chip integrated with Broadcom NIC (TPM module disabled where use is restricted by law); HP ProtectTools Security Software Suite; Serial, parallel, USB enable/disable (via BIOS); HP Credential Manager; Smart Card Manager (sold separately); 12V PUSB Cards (sold separately); Power Configurable Serial Port Card COM 3 & 4 (sold separately); Wall mount (sold separately); HP Desktop Security Lock Kit (lock and cable) (sold separately); Security cable with Kensington lock (sold separately); HP Rear Port/Cable Control Cover (sold separately)
Software
HP ProtectTools Security Suite; HP Vision Diagnostics; HP Software Management Agent; PDF Complete Corporate Edition; Computrace for Desktops agent; Buy Office
Keyboard
HP USB Standard Keyboard; HP PS/2 standard Keyboard
Manufacturer Warranty
3-year (3-3-3) limited warranty and service offering includes 3 years of parts, labor and on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Tech spec footnote
[1] Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.microsoft.com .
Tech spec footnote
[2] Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. See http://www.microsoft.com .
Tech spec footnote
[3] This system is preinstalled with Windows 7 Pro software and also comes with a license and media for Windows 8.1 Pro software. You may only use one version of the Windows software at a time. Switching between versions will require you to uninstall one version and install the other version. You must back up all data (files, photos, etc.) before uninstalling and installing operating systems to avoid loss of your data.
Tech spec footnote
[4] Maximum memory capacities assume Windows 64-bit operating systems or Linux. With Windows 32-bit operating systems, memory above 3 GB may not all be available due to system resource requirements.
Tech spec footnote
[5] For hard drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 30 GB (for Windows 8.1) of system disk is reserved for the system recovery software.
Tech spec footnote
[6] Optical drives are optional or add on features. Duplication of copyrighted material is strictly prohibited. Actual speeds may vary. Double Layer media compatibility will widely vary with some home DVD players and DVD-ROM drives. Note that DVD-RAM cannot read or write to 2.6GB Single Sided/5.2 Double Sided-Version 1.0 Media.
Tech spec footnote
[7] Optional or add-on feature
Tech spec footnote
[8] Gigabit ethernet speeds may vary.
Tech spec footnote
[9] 802.11 requires wireless access point and internet service. Availability of public wireless access points limited.
Tech spec footnote
[10] HD content required to view HD images.
Tech spec footnote
[11] Integrated Intel HD graphics uses part of the total system memory for video performance. System memory dedicated to video performance is not available for other use by other programs.
Tech spec footnote
[12] Intel® vPro™ Technology available on models with Intel® Core™ i7 and Intel® Core™ i5 processors.
Tech spec footnote
[13] HP ProtectTools requires Windows.
Tech spec footnote
[14] Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. 64-bit computing system required. Performance will vary depending on your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.
Tech spec footnote
[15] EPEAT® registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country.