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HP Customer Support - Knowledge Base

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HP LaserJet Enterprise - Resolving mono print quality problems

Use the information below to troubleshoot print-quality and image-quality problems on mono (black and white) HP LaserJet Enterprise printers.

For color HP LaserJet Enterprise printers, go to HP Color LaserJet Enterprise - Resolving color print quality problems.

The troubleshooting steps can help resolve the following defects:

  • Blank pages

  • Black pages

  • Curled paper

  • Dark or light bands

  • Dark or light streaks

  • Fuzzy print

  • Gray background or dark print

  • Light print

  • Loose toner

  • Missing toner

  • Scattered dots of toner

  • Skewed images

  • Smears

  • Streaks


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