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HP PageWide Enterprise Color 556, MFP 586 - Removal and replacement: Hard-disk drive (HDD)
This document provides the procedures to remove and replace the hard-disk drive (HDD).
  note:
M586 all; 556xh printers only.
Mean time to repair: 10 minutes
Service Level: Basic
Before performing service
Turn the printer power off
  • Disconnect the power cable.
      warning:
    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.
  caution:
This part contains components that are electrostatic discharge (ESD) sensitive. To reduce the possibility of ESD damage, always touch the sheet-metal chassis to ground yourself before touching an ESD sensitive part.
Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.
Hard-disk drive (HDD) kit part numbers
G1W41-67902
320 GB hard-disk drive (HDD) (586 all; 556xh) with instruction guide
Required tools
No special tools are required to install this part.
After performing service
Turn the printer power on
  • Connect the power cable.
  • Use the power switch to turn the power on.
Post service test
Make sure that the printer initializes to a Ready state.
Print a configuration page to make sure that the printer is functioning correctly.
  1. Remove the formatter cover
    1. Remove two thumb screws (callout 1), and then slide the cover off of the printer to remove it (callout 2).
        note:
      The thumb screws are not captive and are easily lost.
      Figure : Remove the formatter cover
  2. Remove the hard-disk drive (HDD)
      caution:
    ESD-sensitive part.
    1. Remove two thumbscrews (callout 1).
        note:
      It might be easier to remove the lower thumbscrew if one connector (callout 2) is disconnected.
      Figure : Release the HDD
    2. Pull the HDD straight off of the formatter to remove it.
      Figure : Remove the HDD
  3. Unpack the replacement assembly
    1. Dispose of the defective part.
        note:
      HP recommends responsible disposal of the defective part.
    2. Unpack the replacement part from the packaging.
        caution:
      If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands or before touching rollers or pads.
        note:
      Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.
  4. Install the HDD
      caution:
    ESD-sensitive part.
    1. Before proceeding, note the location of the connectors (callout 1) on the HDD and the connector slots (callout 2) on the formatter.
      Figure : Locate the connectors
    2. Align the connectors mentioned in the previous step, and then push the HDD onto the formatter to install it.
      Figure : Install the HDD
    3. Install two thumbscrews (callout 1).
        note:
      If the connector (callout 2) was disconnected to make it easier to install the lower thumbscrew, connect it now.
      Figure : Install two thumb screws
  5. Install the formatter cover
    1. Slide the cover onto the printer (callout 1) to install it, and then install two thumb screws (callout 2).
      Figure : Install the formatter cover
  6. Reinstall the product firmware
    1. Select Upgrade now.
    2. Find your Enterprise printer model.
    3. Select the link to open the firmware download page.
    4. Select OS Independent from the list of operating systems.
    5. Under the Firmware section, find the file for multiple operating systems.
    6. Select Download.

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