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HP Customer Support - Knowledge Base

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HP LaserJet Managed MFP E72425, E72430, E77422, E77428 - Clear paper jams in the right door and fuser area - 13.B9, 13.B2, 13.FF

Clear paper jams in the right door and fuser area - 13.B9, 13.B2, 13.FF

Use the following procedure to clear paper jams in the right door and fuser area. When a jam occurs, the control panel displays an animation that assists in clearing the jam.
note:
The fuser is hot while the printer is in use. Wait for the fuser to cool before clearing jams.
  1. Open the right door.
    Figure : Open the door
  2. Gently remove any jammed paper.
    Figure : Remove the jammed paper
  3. Close the right door.
    Figure : Close the door

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