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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion x360 - 14-ba023nw Product Specifications

Hardware

Product number
2HP34EA
Product name
HP Pavilion x360 - 14-ba023nw
Microprocessor
Intel® Core™ i5-7200U (2.5 GHz base frequency, up to 3.1 GHz with Intel® Turbo Boost Technology, 3 MB cache, 2 cores)
Memory, standard
4 GB DDR4-2133 SDRAM (1 x 4 GB)
Video graphics
Intel® HD Graphics 620
Hard drive
1 TB 5400 rpm SATA
Display
35.6 cm (14") diagonal FHD IPS WLED-backlit multitouch-enabled edge-to-edge glass (1920 x 1080)
Keyboard
Full-size island-style backlit keyboard
Pointing device
HP Imagepad with multi-touch gesture support
Wireless connectivity
Intel® 802.11b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data transfer only); 1 HDMI; 1 headphone/microphone combo
Dimensions (W x D x H)
33.48 x 22.69 x 1.99 cm
Weight
1.72 kg
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 10 hours and 45 minutes
Video Playback Battery life
Up to 9 hours and 15 minutes
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O PLAY; HP Audio Boost; Dual speakers

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP CoolSense; HP JumpStart; HP Sure Connect
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Country/Region: Flag Lithuania

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