Supports the AMD A9-9400 (Stoney Ridge), the AMD A6-9200 (Stoney Ridge), the AMD A4-9120 (Stoney Ridge), and the AMD E2-9000 (Stoney Ridge) Dual Core processors only. The processor that is shipped with your model is soldered and is not upgradeable.
Memory
4 GB
Amount: 4 GB
Speed: PC4-19200 MB/s
Type: DDR4-2400
Memory upgrade information
Single channel memory architecture
One DDR4 SODIMM (260-pin) socket
Supports the following:
PC4-17000 (DDR4-2133)
PC4-19200 (DDR4-2400)
Supports 2 GB, 4 GB, and 8 GB DDR4 SODIMMs
Supports up to 4 GB on 32-bit systems
note:
32-bit systems cannot address a full 4.0 GB of memory.
Supports up to 8 GB on 64-bit systems
note:
Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.
Video graphics
Integrated graphics
AMD E2-9000: Integrated Radeon R2 Series Graphics
AMD A4-9120: Integrated Radeon R3 Series Graphics
AMD A6-9200: Integrated Radeon R4 Series Graphics
AMD A9-9400: Integrated Radeon R5 Series Graphics
Sound/Audio
Integrated audio
Audio Codec: Realtek ALC3252
Audio jack presence detection
Speakers
Integrated speakers
Networking
Integrated Bluetooth 4.0 and Wireless LAN 802.11b/g/n featuring 2.4 GHz 1x1 technology
HP provides basic support for software that comes with the computer. For in-depth feature assistance, refer to the help section in the software or on the software vendor's Web site.
Software Category
Software Title
Recovery Manager: Program Reinstallation
Operating System
Microsoft Windows 10 Home (64-bit)
No
Entertainment, Music & Games
CyberLink Power Media Player
DTS Studio Sound
HP Audio Switch
HP Games
Netflix
Solitaire
Yes
No
Yes
No
No
No
Productivity
Dropbox
HP Jumpstart
HP Jumpstart Apps
HP Orbit
Magic Desktop Premium
No
No
No
Yes
No
Imaging, Photography, Video & Film
HP ePrint
No
Security
McAfee LiveSafe (30-day subscription)
No
Support
HP Documentation
HP PC Hardware Diagnostics UEFI
HP Support Assistant
Yes
Yes
Yes
Recovery
HP Recovery Manager
No
Browser
Microsoft Edge
No
note:
This support document provides specifications and component images that reflect the original design intention for all PCs of this model. Under certain circumstances, a factory or service provider may install a component that meets or exceeds the listed specification and/or appears different than the image shown.
Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message