hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

HP PCs - Improving Latency and Reducing Lag (Windows 10)

This document applies to all HP computers with Windows 10.
When playing online video games, the terms latency and lag describe the delay between completing an action and when your action is executed in the game. Use this document to learn more about what contributes to these delays, and how you can improve latency to reduce lag and experience better game performance.

What is latency?

Latency is the amount of time, measured in milliseconds (ms), between a computer sending a ping to a server and receiving a response signal. There are several factors related to latency:
  • Ping - A signal sent from the computer to a server, through the network, to measure the amount of time between sending the signal and receiving a response signal from the server.
  • Lag - A term used to describe a delay between input and execution. There are several possible causes of lag including high latency, low bandwidth, and poor processing or rendering.
  • Rubber banding - When movements made in the game are reversed by the game server. This results in your player moving forward, but then snapping back to a previous position.
  • Client-side - The portion of the connection that is on the user's home network or computer.
  • Server-side - The portion of the connection that is on the server.

Measure latency

Most games display the current latency in the options menu. This is the latency between the home network and the game server. This is often the only way to check for server-side latency issues.
There are many speed tests available online. These measure latency between the home network and the test server.

Improve latency

Actions that can improve latency include the following:
  • Use an Ethernet cable rather than a Wi-Fi connection.
  • Reset the router or modem.
  • Limit Internet use by other devices on the home network.
  • Close applications that are using the home network.
    note:
    Carefully read any warnings generated by closing applications. Improperly terminating applications can cause errors.
  • Contact your Internet Service Provider (ISP).

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Lithuania

hp-detect-load-my-device-portlet

Actions
Loading...