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HP LaserJet Enterprise 500 Color MFP M575 - 13.B2, 13.A3 jam error in the lower right door (tray 3)

13.B2, 13.A3 jam error in the lower right door (tray 3)

The following information describes how to clear a paper jam in the lower right door (tray 3). When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
  • 13.B2.D3
  • 13.A3.A3
  • 13.A3.D3
  1. Open the lower right door.
    Figure : Open the lower right door
  2. If paper is visible inside the lower right door, gently pull the jammed paper up or down to remove it.
    Figure : Remove jammed paper from inside the lower right door
  3. Close the lower right door.
    Figure : Close the lower right door