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HP LaserJet Pro - 90.1xxx errors

Issue:

This document is applicable to the following printers:
  • HP LaserJet Pro M402-M403 series
  • HP LaserJet Pro MFP M426-M427 series
  • HP Color LaserJet Pro M452 series
  • HP Color LaserJet Pro MFP M477 series
An internal cable has come disconnected. The following Event Log codes are possible if an internal cable becomes disconnected.
note:
The Event Code list can be accessed from the printer's EWS (Embedded Web Server).
Event Code
Description
Result
90.1101
The cable from the print engine to the formatter is not connected.
The device will continue to boot to Ready. Printing will be disabled, but other other device functions will still work. The control panel display will show a message for 60 seconds or until Ok is pressed.
90.1201
The cable from the fax card to the formatter is not connected.
The device will continue to boot to Ready. The fax feature will be disabled, but other device functions will still work. The control panel display will show a message for 60 seconds or until Ok is pressed.
90.1301
The cable from the ADF to the formatter is not connected.
The device will continue to boot to Ready. The ADF will be disabled, but other other device functions will still work. The control panel display will show a message for 60 seconds or until Ok is pressed.
90.1401
The cable from the NFC card to the formatter is not connected.
The device will continue to boot to Ready. Near Field Communication (NFC) will be disabled, but other other device functions will still work. The control panel display will show a message for 60 seconds or until Ok is pressed.
90.1501
The cable from the Wireless card to the formatter is not connected.
The device will continue to boot to Ready. Wireless pinting will be disabled, but other other device functions will still work. The control panel display will show a message for 60 seconds or until Ok is pressed.
90.1601
The cable from the flatbed scanner to the formatter is not connected.
The device will continue to boot to Ready. The scanner will be disabled, but other other device functions will still work. The control panel display will show a message for 60 seconds or until Ok is pressed.

Solution:

The printer will require service. Please contact HP Customer Support.