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HP Customer Support - Knowledge Base

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Fix HP Printer issue on macOS
A [software component] will damage your computer message displays when printing or while installing - Click Here

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Audio or sound issues? Try our automated HP Audio check!

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Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

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HP LaserJet Pro M402, M403 - Clear paper jams in the output bin

Clear paper jams in the output bin

Use the following procedure to check for paper in all possible jam locations in the output bin.

If paper is visible in the output bin, grasp the leading edge and remove it.

Figure : Remove the jammed paper
Open the rear door.

Figure : Open the rear door
Remove any jammed paper from the rear door area.

Figure : Remove the jammed paper
Close the rear door.

Figure : Close the rear door

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Country/Region: Flag

Lithuania

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Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update"