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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP EliteBook 8540w Mobile Workstation - The System Hangs on Windows Logo If Micro SD Card Is Plugged in

Environment
HP EliteBook 8540w Mobile Workstation
MS Windows 7 Professional
Micro SD Card.
Questions/Symptoms
The system hangs on Windows Logo and the computer must be rebooted.
The system needs to be restarted twice in order to load Windows.
Cause
A defective Micro SD card plugged in causes the issue.
Answer/Solution
Replace the defective Micro SD card.

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Support Forum

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Country: Flag Lithuania

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