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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03246810

Version: 1

HP Notebook PCs - Quick Launch or Synaptics User Interface Does Not Turn Off Touchpad Buttons

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 19-Mar-2012

Last updated : 19-Mar-2012

DESCRIPTION
The touch pad buttons will not be disabled using the Quick launch touch pad feature or the Synaptics touchpad application. The touchpad will disable but the touchpad buttons will not.

SCOPE
HP EliteBook 8440p Notebook PC
HP EliteBook 8540p Notebook PC
HP EliteBook 8740w Mobile Workstation
RESOLUTION
The touchpad is functioning as intended per hardware configurations. The pointstick and touchpad buttons are interdependent and can not be independently turned off.

Hardware platforms affected : HP EliteBook 8440p Notebook PC, HP EliteBook 8540p Notebook PC, HP EliteBook 8740w Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA02641880

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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