hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

hp-concentra-wrapper-portlet

Actions
Loading...

HP Designjet Printers - Message with Username and Password Is Displayed when Printing from "HP ePrint & Share" Software

Issue

The utility asks for the username and password while printing a document using HP ePrint & Share software.

Solution

HP ePrint & Share utility provides an option to share the document online and hence, is required to sign in the HP ePrint & Share online account.
This document explains how to use the HP ePrint & Share software without signing into the online account.
The following screen is displayed when trying to print to Designjet printers:
Step to resolve:
Uncheck the box Online library as shown in the screen below to print directly to the printer without the need of signing into the online account.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Lithuania

hp-detect-load-my-device-portlet

Actions
Loading...