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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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Compaq Presario CQ71-302ER Notebook PC - Product Specifications

Hardware
Product Name
CQ71-302ER
Product Number
VJ489EA
Microprocessor
2.10 GHz Intel Pentium DualCore Mobile Processor T4300
Microprocessor Cache
1 MB Level 2 cache
Memory
3072 MB (1 x 1024 MB + 1 x 2048 MB)
Memory Max
Up to 8 GB
Video Graphics
NVIDIA GeForce G 103M
Video Memory
Up to 1790 MB Total available graphics memory
Hard Drive
320 GB (5400 rpm)
Multimedia Drive
Lightscribe Super Multi DVD Writer (+/-R +/-RW) with Double Layer support
Display
17.3” Diagonal HD+ High-Definition HP LED BrightView Widescreen Display (1600 x 900)
Network Card
Ethernet 10/100BT integrated network interface
Wireless Connectivity
802.11 b/g WLAN
Sound
Altec Lansing speakers
Keyboard
Full size keyboard with integrated numeric keypad
Pointing Device
Touch Pad with On/Off button and dedicated vertical Scroll Up/Down pad
External Ports
  • 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Stick, Memory Stick Pro, or xD Picture cards
  • 3 USB 2.0
  • 1 VGA port
  • 1 HDMI
  • 1 eSATA+USB
  • 1 RJ45 ethernet connector
  • 1 headphone-out
  • 1 mic-in
Dimensions
41.2 cm (L) x 27.7 cm (W) x 3.61 cm (min H) / 4.49 cm (max H)
Weight
3.05 kg
Power
  • 65 W AC Power Adapter
  • 6-cell Lithium-Ion (Li-Ion) battery
What's In The Box
Webcam with integrated microphone
Software
Operating System:
Genuine Windows 7 Home Premium (64-bit)
Security and Support:
Recovery partition (including possibility to recover system, applications and drivers separately)
Optional re-allocation of recovery partition
Recovery CD/DVD creation tool
Symantec Norton Internet Security 2009 (60 days live update)
Notebook Help & Support
Multimedia:
HP Total Care Setup
HP Total Care Advisor
Cyberlink DVD Suite
Cyberlink YouCam
Windows Media Center
Windows Photo Gallery
Windows Mail
Norton Online Backup (30-day trial)
Productivity and Finance:
Microsoft Works
Microsoft Office Home and Student 2007 60-Day Trial Version
Internet Solutions:
Microsoft Internet Explorer
Windows Live Messenger
Adobe Reader
Adobe Flash Player

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Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Lithuania

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