hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    We are upgrading our website

    If you experience errors during this time, please try again later. 

hp-concentra-wrapper-portlet

Actions
Loading...

HP Designjet 500/510/800 Series Printers - Error Driver Autocad 2006-2009

Issue:
The HP Designjet 500, Designjet 510 and Designjet 800 Series PCL3GUI driver may crash when printing a file from AutoCAD 2006-2009.
You may see the following Error appear on your computer:
Printer driver for HP DesignJet printers in Windows NT has encountered a problem and needs to close.
FATAL ERROR: Unhandled Access Violation Reading 0x83e776d3 Exception at 4f86371h
Possible cause: Some file path names are too long or contain characters/syntax that the printer driver may not well deal with. The following solution is available under SUPPORT at usa.autodesk.com
Solution
To resolve this issue, perform the following steps:
  1. Use the variable "FULLPLOTPATH." This controls whether the full path name of the drawing file is sent to the plot spooler.
  2. Type "fullplotpath" into the AutoCAD command line. Enter the value "0" or "1."
    - "0" Sends the drawing file name only
    - "1" Sends the full path of the drawing file
You can read more about this at Autodesk.com.
Click here for Autodesk.com: http://usa.autodesk.com

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Lithuania

hp-detect-load-my-device-portlet

Actions
Loading...