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HP iPAQ Data Messenger - Finding the Serial Number, Model ID, and Product ID

It is recommended that you locate the Serial Number, Model ID, and Product ID for your device before contacting the HP Customer Support, particularly if you are calling for in-warranty support.
To locate the Serial Number, Model ID, and Product ID for your HP iPAQ Data Messenger:
Using the HP Asset Viewer
Follow these steps to view the Serial Number, Model ID, and Product ID:
  1. Tap Start > Settings > System > HP Asset Viewer.
  2. To view additional system information, tap the appropriate tabs.
    • Identity tab – displays the serial number and the user information.
      Figure : Identity Tab on the HP Asset Viewer screen
    • System tab – displays information about the manufacturer, product ID, model ID, processor type, processor revision, language, country ID, and UUID.
To get detailed information about your device:
  • Tap Start > Settings > System > About.
    Important device information, including the type of processor and the amount of memory installed, is displayed on the screen.
View the label underneath the battery
To locate the Serial Number and Model ID:
  1. Remove the battery cover.
  2. Remove the battery.
  3. Locate the label affixed to the back of your device under the battery. This label shows the product ID and serial number.
Figure : Label

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