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HP iPAQ 900 Business Messenger Series - Finding the Serial Number, Model ID, and Product ID

Locate the Serial Number, Model ID, and Product ID of your device before contacting the HP Customer Support, particularly if you are calling for in-warranty support.
The Serial Number, Model ID, and Product ID for your HP iPAQ 900 Business Navigator Series can be located by one of the following options:
Viewing the label underneath the battery
Follow these steps to locate the Product ID and Serial Number:
  1. Turn off the device.
  2. Remove the battery cover.
  3. Remove the battery from the unit.
  4. Locate the label containing the Product ID and Serial Number underneath the battery.
      Figure : Product ID and Serial Number
    1. Product ID
    2. Serial Number
Using the HP Help and Support Screen
Follow these steps to locate the Serial Number, Product ID, and Model ID of your device:
  1. Tap Start > HP Help and Support.
    Figure : HP Help and Support main screen
  2. Tap the Serial and Model Numbers hyperlink.
    Figure : Serial Number, Model ID, and Product ID on HP Help and Support screen
Using the HP Asset Viewer application
Follow these steps to access the HP Asset Viewer screen:
  1. Tap Start > Settings > System > HP Asset Viewer. The Identitytab is displayed.
    Figure : HP Asset Viewer Identity screen
    The Serial Number of the device and other details including the Owner Name, Company Name, Telephone Number, and E-mail are displayed.
  2. To locate the Product ID and Model ID, tap the System tab.
    Figure : HP Asset Viewer System screen
    The Product ID and Model ID of the device and other details including the Manufacturer Name, Processor Type, and Language selected are displayed.

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