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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01173665

Version: 1

HP Notebook PCs - Peer to Peer Drive Backup Process Fails

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 17-Sep-2007

Last updated : 17-Sep-2007

DESCRIPTION
This document applies to HP Notebook PCs with Microsoft Windows Vista
Performing an entire drive back up in a peer to peer environment from one notebook PC to another, the backup process fails.

sourceInformation

SCOPE
The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.
RESOLUTION
To resolve this issue, perform the following on both notebook PCs:
  1. Connect the AC Power Adapter to each notebook PC and connect to an external power source.
  2. Click Start, type power in the Search Field.
  3. Select Power options and then select High Performance. This prevents the notebook PC from entering Hibernation/Standby Mode.

Hardware platforms affected : HP Compaq 6515b Notebook PC, HP Compaq 6715b Notebook PC, HP Compaq 6715s Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA01173620

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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