Include accessories ONLY if it would help the technician determine the issue with your unit. This includes PCMCIA cards, floppy, DVD, and CD-ROM drives, AC adapters, additional third-party RAM, secondary or optional batteries, sync cables, etc. Please do NOT include DVD movies, Software CDs, Music CDs, port replicators, mini docks, external monitors, product manuals, or carrying cases. Please make a list of any accessories you are sending with your unit. Please also include on this note your name, phone number, and address, along with your case number and Customer Service Order (CSO) number. If any discrepancies are noted at the repair center, you will be contacted immediately.