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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Notebook PCs - "IRQL NOT LESS OR EQUAL" Serious Error Message Appears During Startup

Description
You installed the latest Symantec Event Manager (SymEvent) update on your Windows XP computer. When you restart the computer, you see a blue screen with the message:
ErrorMessage: IRQL_NOT_LESS_OR_EQUAL STOP: 0X0000000A (0X0000000B,0X00000002,0X00000000,0X804EA7AB)
Solution
This was caused by a problem with the downloaded update file. The problem has been fixed, and a new SymEvent file is now available through LiveUpdate.

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Country: Flag Lithuania

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