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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Digital Sender 9100c - Missing Edit List Button When Trying to Replicate from the EWS

Issue:
The Edit List button is not visible after pressing the Replication Setup when trying to replicate using the embedded Web server.
Solution
This may be fixed by flashing the HP Digital Sender's firmware with the 5.01x update even if the sender already has this firmware image. After the HP Digital Sender reboots the EWS page should show the Edit List button.
  note:
Replications may also be performed in Enterprise Center.
Summary
Without the Edit List button you will not be able to specify destinations that will receive the replicated data. Flashing the firmware appears to fix the missing or invalid html script that is used to create this button.

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Country: Flag Lithuania

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