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HP Designjet 700 Series Printers - Warranty Information

Service option
One-year on-site hardware warranty
Except when purchased as part of a system, Hewlett-Packard warrants your graphics peripheral hardware product against defects in materials and workmanship for a period of one year from receipt by the end user (proof of purchase required). If HP receives notice of such defects during the warranty period, HP will either, at its option, repair or replace products that prove to be defective.
Should HP be unable to repair or replace the product within a reasonable amount of time, the customer’s alternative exclusive remedy shall be refund of the purchase price upon return of the product.
If this product was purchased as part of an HP system in a coordinated shipment or as a system add-on, it is warranted against defects in material and workmanship during the same period as the HP system.
Exclusions
The above warranty shall not apply to defects resulting from: improper or inadequate maintenance by customer; customer-supplied software or interfacing; unauthorized modification or misuse; operation outside of the environmental specifications for the product; operation of non-supported media; or improper site preparation and maintenance.
HP's limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle East, Africa, Argentina, Brazil, Mexico, Venezuela, and France's "Departments D'Outre-Mer"; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available for any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer.
Warranty limitations
HP makes no other warranty, either expressed or implied, with respect to this product. HP specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. Some states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion may not apply to you. However, any implied warranty of merchantability or fitness is limited to the one-year duration of this written warranty.
This warranty gives you specific legal rights, and you may also have other rights that may vary from state to state, or province to province.
Obtaining service during warranty period
If your hardware should fail during the warranty period, read the "Troubleshooting" section, then contact your local Hewlett-Packard Sales and Support Office or an Authorized HP Personal Computer Dealer Repair Center and arrange for onsite repair of the product. Retain proof of purchase in order to obtain warranty service.
After the warranty period
If your hardware should fail after the warranty period, read the problem solving sections, then contact an Authorized HP Personal Computer Dealer Repair Center or call an HP Sales and Support Office for details of the services available. If you have an HP Maintenance Agreement, request service under your agreement.
HP SupportPack
HP SupportPack allows you to extend the warranty of your HP DesignJet 700 or 750C Plus an additional two years past the standard one year warranty. The available HP SupportPack option is Next Day on Site Service. This option allows customers to work directly with authorized service personnel who will work with the customer at their site to repair the printer.
Product
Description
Part Number
HP DesignJet 700 printer
3-year next day on-site service
H5489A
HP DesignJet 750C Plus printer
3-year next day on-site service
H5729A
HP SupportPack must be purchased from an HP authorized dealer within 90 days of purchase of the HP DesignJet 700 and 750C Plus printers.
  note:
HP SupportPack covers 3 years from the date of the HP product purchase.

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