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Soporte al cliente de HP: base de conocimientos

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  • Información

    ¿Problemas de audio o sonido? ¡Pruebe nuestro automatizado HP Audio check!

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    Corrija errores en Win 10

    Arregle y solucione problemas de actualización de Windows 10 en una Computadora o Impresora HP. Haga clic aquí

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    ¡Cree una cuenta HP hoy!

    Conéctese con el soporte de HP de manera más rápida, administre todos sus dispositivos en un solo lugar, vea la información de garantía y más. Más información

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Sprout by HP - Updating the Software for Your Sprout by HP

This information applies to the Sprout by HP.
HP is continually working to improve the Sprout software to provide new capabilities and improved experiences so you can enjoy your Sprout even more. Use the information in this document to make sure you have the latest software version.
Use the following steps:
  1. Check the update notification in the upper-right corner of the Sprout workspace screen. If an update is not available, the Bell notification will be dimmed and unavailable.
    Figura : No updates available
    No updates available
    When an update is available, the Bell notification changes to yellow.
    Figura : Update notification
    Update notification
  2. Tap the yellow bell, and if a Sprout update is available, tap Update.
    Figura : Updating the Sprout software
    Updating the Sprout software
  3. The Sprout Help screen displays on the mat. Tap Software Update and follow the instructions on the screen.
    Figura : Starting the Sprout software update
    Starting the Sprout software update

Finding the Sprout software version

Use the following steps to find the version of your Sprout software.
  1. Tap the menu icon on the upper-right corner of the touch mat.
    Figura : Tapping the menu icon
    Tapping the menu icon
  2. In the menu, tap About.
    Figura : Opening the About menu
    Opening the About menu
  3. Locate the Workspace App Version.
    Figura : Finding the Sprout Workspace app version
    Finding the Sprout Workspace app version

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País/región: América Central

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